-- VOCO Networks and RNET Technologies are announcing today an expansion of their cooperation to service RNET’s line of vendors that can now benefit post-sale.
VOCO Chat is a breakthrough service and sales engine that automatically engages customers following a phone call, Ad click or post-sale. Once clicking on an Ad, making a phone call to a business or completing a purchase, customers receive an invite to chat to their smartphone, with no need to sign in, register, or install. All parties can initiate a new chat, or pick up where they left off, seconds or weeks ago.
RNET provides a central solution for managing retail businesses, starting from stock management all the way to the point of sale, with state of the art BI analysis and reporting.
Currently, RNET is utilizing VOCO Chat in its own customer support team and had already run thousands of chat sessions with its customers. In light of its good experience with VOCO, RNET decided to expand VOCO’s offering to benefit its vendors.
Starting today, RNET offers vendors VOCO Chat. VOCO is automatically activated upon purchase completion at the RNET’s POS.
As customers complete a purchase, they receive the invoice on their mobile phone and can rate the purchase experience with VOCO Chat. In addition, vendors may offer customers recommendations to products and services related to their purchases and to their location.
This way RNET helps vendors not only to better engage with their customers but also to upsell and cross-sell post-sale.
Eli Uri, RNET CEO, said that “when we saw that VOCO Chat is great at engaging and providing service to the customers in our customer service department, we were looking for ways to leverage it, and I’m sure that this post-sale plugin will lead to more sales”.
Ofir Paz, VOCO Networks CEO said that “I’m excited about this cooperation as now RNET can help businesses to not only to maintain their contact with the customer but also to enrich their buying experience.”
RNET Technologies and VOCO Networks help RNET’s customers, the vendors, to take advantage of VOCO’s referral platform through the use of VOCO chat referral panel at the POS, and this way grow their ecosystem and customer base and put their leads stream on the fast lane.
About RNET Technologies http://www.rnet-tec.com/
RENT Technologies, was founded in 2006 in order to develop a new modern and central solution for managing a retail business, starting from stock management all the way to the point of sale. RNET Technologies and its R&D center are based in Israel.
Among its employees are programmers, project managers, support engineers, implementation engineers, sales staff and managers, who are experts with the retail management software and market. RNET’s product is easy and fast to install, and it has a unique BI tool.
About VOCO Networks, http://voconet.io:
VOCO Networks is a breakthrough service and sales engine that automatically engages customers following a phone call, Ad click or post-sale. VOCO persistent engaging chat disrupts the ads-referral market by offering a unique combination of chat combined with referrals and loyalty programs. VOCO is now in beta trials with mid-size customers.
Brochure: https://goo.gl/WZX93v.
Contact: [email protected]
Contact Info:
Name: Voco Networks
Email: Send Email
Organization: Voco Networks
Website: http://voconet.io
Release ID: 308501
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