The Outstanding Service Award is presented to companies that deliver excellence in client management and customer service among doctors in the Smile Docs® program. To qualify for this award, doctors have to earn 100 or more online reviews while maintaining an overall patient feedback rating of 4.5 or better. —
"North Shore Smiles offers a unique and holistic approach to dental treatment, with a focus on first-class dental procedures combined with efficient client management and exemplary customer service," said Dr. Caroline Downing, owner and founder of North Shore Smiles. "Every day we focus all of our energies on making our clients visit as stress-free as possible. We take our time, and explain the various procedures, which we have found helps put our client's minds at rest. Although my name is on the award, the business simply could not function without the support and dedication of our staff members. I would therefore like to thank every single one of them personally for all the effort that they put in, and we look forward to working with even more customers as hopefully the pandemic moves into the rear-view mirror."
North Shore Smiles and Dr. Caroline Downing have been valued members of the Smile Docs® program for many years. They continue to set the standard and have grown substantially thanks to their customer-centric approach. Nothing is ever too much trouble for the staff. Their passion and commitment shine through," said Dr. Steven Nelligar, owner and founder of Body Focus International, Inc. and the Smile Docs® program, "We love working with practices that put customer service and client management as a top priority because that is, in our opinion, the foundation upon which a successful business is built. Well done to Dr. Downing and the rest of the team. I am confident that 2022 will be another record-breaking year for your company, and look forward to playing at least a small part in helping you achieve even more goals."
North Shore Smiles is a locally owned and operated cosmetic dental practice based in Lindfield, Western Australia. North Shore Smiles believes in establishing a foundation of trust with its patients. The group uses the latest technology and techniques available to enhance a patient's a smile. North Shore Smiles is comprised of dental professionals committed to ensuring that their patients receive the best of care. To learn more about Dr. Downing and her areas of practice, we invite you to visit her listing on the Smile Docs® website at smiledocs.com.au
Body Focus International, Inc. (bodyfocus.me) is an information and technology company offering apps and online resources on how to live a healthier, more productive personal, family, and professional life!
Through their Smile Docs® network, patients in need of dental care can connect with a dentist in their area by way of a free video, telephone or in-office consultation and discuss their dental concerns. They can even access a dentist through the Ask the Doctor section of the website should they have a question before scheduling a consultation. Potential patients also have the ability to read a doctor's reviews and see their before and after case studies so they can make an informed decision before engaging their services.
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