-- Mandarin Oriental retains the top position in Luxury Travel Intelligence's annual ranking, recognising its exceptional service, craftsmanship and distinctive approach to luxury hospitality.
Mandarin Oriental has been named the world's best luxury hotel brand for the fourth consecutive year by LTI – Luxury Travel Intelligence, reaffirming its position at the forefront of global luxury hospitality.
Achieving an overall score of 81.1%, Mandarin Oriental secured first place among 20 of the world's leading luxury hospitality brands assessed in LTI's annual ranking. The recognition reflects the brand's continued commitment to legendary service, exceptional craftsmanship and creating experiences that are deeply personal, with each property capturing the essence of its destination.
Laurent Kleitman, Group Chief Executive of Mandarin Oriental, said:
“To be recognised as the world's best luxury hotel brand for four consecutive years is a tremendous honour and, above all, a tribute to our exceptional colleagues around the world. Every day, they bring our brand to life through their passion, craftsmanship and genuine care for our guests.
“This recognition speaks to what makes Mandarin Oriental distinctive: our ability to combine legendary service with experiences that are deeply personal, culturally connected and rooted in the character of each destination. As masters of our craft, we are constantly seeking new ways to elevate the guest experience while remaining true to our Asian heritage. Our ambition is not simply to meet the expectations of luxury travellers, but to continue shaping what exceptional hospitality means for the future.”
Unlike rankings focused on individual properties, LTI evaluates the overall performance and consistency of luxury hospitality brands. Its independent assessment examines 134 key touchpoints, including the ability to deliver on brand values and commitments, the quality of leadership and service and continued investment in both new and existing properties. Each annual assessment begins afresh, ensuring that previous results have no bearing on the final ranking.
For 2026, LTI expanded its ranking from 15 to 20 brands, with a minimum portfolio of eight properties required for inclusion. Mandarin Oriental led the ranking with a score of 81.1%.
The accolade comes at a defining moment in Mandarin Oriental's evolution, as the brand advances its ten-year vision. With an ambition to double its portfolio, Mandarin Oriental continues to expand its presence in the world's most compelling destinations while remaining true to the qualities that have defined its reputation: legendary service, a rich Asian heritage and an continuing commitment to craftsmanship.
As Mandarin Oriental enters its next chapter, its focus remains on creating exceptional experiences that transcend traditional notions of luxury, connecting guests more deeply with people, culture and place while preserving the personal attention and genuine human connection at the heart of its identity.
About Mandarin Oriental Hotel Group
Mandarin Oriental is the award-winning owner and operator of some of the world's most luxurious hotels, resorts and residences. Each outstanding property reflects the Group's dual Asian heritage, while proudly distilling the Essence of the Destination, reflected in every hotel's own fan - carefully crafted by local artisans. Driven by a passion for the exceptional, every day, everywhere, the Group's mission is to craft time-enriching experiences that transform the ordinary to the exceptional and guests to fans through its legendary service. The Group now operates 47 hotels, 16 residences and 44 exceptional homes in 30 countries and territories with many more projects under development. Mandarin Oriental continues to drive its reputation as an innovative leader in luxury hospitality, delivering sustainable growth over the long term.
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