One of the first business sectors to be impacted by the COVID-19 pandemic, the logistics industry quickly became a snarled mess of broken supply lines as factories shut down, trucks wasted days idling at closed border crossings, driver shortages plagued the routes and other obstacles brought the once-smooth worldwide flow of goods to a halt. One of the leading 3PLs U.S. companies that managed to quickly adapt to the chaos was — RMX Global Logistics, due in part to a ‘one-stop-shop’ built for them by HokuApps LLC., a global player in next-generation digital transformation services.
To be fair, it was a bit of lucky timing that RMX Global Logistics hired HokuApps to develop the mobile platform that would become a vital element to their business. Founded in 1983, RMX offers a full range of Third-Party Logistics (3PLs) services to help their customers eliminate redundancy and improve efficiencies while also enabling real-time access to all of their data. To succeed requires expertise in transportation management, data management, process mapping, and project implementation. RMX hoped some of that work could be streamlined and centralized with a mobile app. It succeeded at all that while also unexpectedly helping RMX staff to work remotely during the pandemic.
Ultimately, HokuApps’ platform delivered what RMX expected, and more. RMX customers, carriers, drivers, and owner-operators in the trucking and logistics industry are now able to get real-time quotes, check load status, receive GPS coordinates, view available loads, bid for them, and instantly accept loads.
“The mobile platform designed by HokuApps has proven to be an immense help during the COVID-19 pandemic,” said Matthew Reingold, Regional Manager, RMX Global Logistics. “Our mission is to give our customers, and carriers every tool possible to be successful. It is our goal to keep your trucks running, communication flowing, and build lasting relationships with our customers. The app has helped us overcome so much chaos, unexpected changes, and delays to regular freight carrier operations. It has given our customers the ability to stay updated on all key data during transport while also enabling drivers to connect with us remotely and keep working even when their regular clients are unavailable.”
“HokuApps designed this solution for the supply chain operations that would keep track of their activities while digitizing operations,” said Nand Kapoor, Director of HokuApps LLC. “The app functions as a key communications channel between customers, RMX, the different load carriers, and drivers. Customers can easily request quotes and track loads. Our team is delighted working with RMX and we’re looking forward to a long relationship to provide further support and software enhancements.”
About HokuApps LLC.
HokuApps LLC. is the fast-growing rapid application development platform that empowers organizations to develop innovative technology solutions incredibly fast. This technology platform has enhanced mobile and data integration capabilities to enable companies to speedily deploy mobile and web applications. HokuApps empowers organizations to usher in their digital transformation journey to better engage with customers, partners, and employees.
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