When the entire global population was worried about the COVID-19 pandemic disaster, HokuApps LLC. enabled operations automation at HPH Transport by building a technology-based solution that allowed the latter to enable easier scheduling of medical transport for their clients, with regard to non-emergency medical needs. Given the present COVID-19 circumstances, this has helped both the overstretched healthcare facilities and their ill, elderly, and physically challenged patients. —
Said, Sal Guagliardo, Senior Vice President, Operations, HPH Transport, “The deployment of this versatile apps is clearly a game changer in the present fraught times of COVID-19. It gives a fillip to our non-emergency medical transportation programs by enabling contactless, convenient and hassle-free transportation for their patients to enable them to keep their medical appointments. We are extremely satisfied with what HokuApps has developed for us”
HPH Transport reaches out to 120 healthcare facilities, helping them eliminate late arrivals and missed appointments, thereby helping improve patient care. It eliminates all inefficiencies about patient logistics leading to more efficient interactions and outcome with regard to the patients, leading to better operational and financial management.
According to Nand Kapoor, Director of HokuApps LLC., “We were quite sure that we wanted to provide an optimal technological solution via our platform that would help HPH Transport’s clients to easily and seamlessly view, book and track the medical transportation needs of patients needing to reach healthcare facilities to keep their appointments. What is more, the upgraded version of the web and mobile app allows patients to directly schedule a pickup as well.”
HokuApps was able to deliver exactly what the client required, on account of its nimble Mobile Application Development Platform (MADP) that facilitates quick application development helping in the digital transformation of businesses across segments. About HPH Transport, the success of this app in transforming the operational efficiency and patient satisfaction levels is clearly visible.
Where earlier delayed and missed appointments, constant rescheduling and cancellation of appointments were commonplace, the deployment of the app has almost eliminated these problems. In its place has come a seamless and integrated patient logistics system that ensures that the appointments are almost never missed and the patients are extremely happy with the level of ease of service received.
The fact that rides booked through this can be single stop as well as multi stop to pick up and drop off single or multiple patients to different locations adds to their versatility, even while the tracking system helps maintain control. By enabling warm and personal as well as timely transportation to the patients, the healthcare facilities can create immense goodwill among the later leading to many patient referrals. It is not surprising therefore, that the deployment of the app has meant a lot of happier patients and a much healthier bottom line for the healthcare facilities concerned.
HokuApps is the fastest growing technology platform that empowers organizations to develop innovative technology solutions incredibly fast. Headquartered in Singapore, the rapid application development platform has enhanced mobile and data integration capabilities to enable companies to speedily deploy mobile and web applications. HokuApps empowers organizations to usher in their digital transformation journey to better engage with customers, partners, and employees. HokuApps has also done extensive work in digital transformation spanning many industries including healthcare, education, construction, finance, transportation and many more.
Release ID: 88978661