-- Harmonix.ai announces the availability of its cloud solution on Microsoft to transform business communications.
Harmonix.ai, the AI-powered solution that enables companies to digitize and understand all customer communications, announces the availability of its technology integrated with Microsoft Azure. This collaboration will allow Harmonix.ai to scale its technology on Azure, accelerating innovation and improving operational efficiency for customers around the globe.
With Harmonix.ai, companies can finally deliver on the promise of a true 360° customer view. The platform automatically captures, organizes, and analyzes business conversations, via email, calls, WhatsApp, video calls, or SMS, and transforms them into actionable insights within Microsoft Dynamics 365 and other customer management systems.
According to Toni Pérez, CEO of Harmonix.ai, “This alliance gives our customers access to the best customer interaction technology on the most reliable cloud platform.”
Every interaction becomes useful information that helps businesses sell more, offer better service, and make smarter decisions. Harmonix.ai has chosen Microsoft Azure to boost processing power and deliver real-time insights, even in complex environments handling hundreds of thousands of daily interactions.
Real Digitalization, Without Complex Projects
“Clients who purchase Harmonix.ai see fast returns without relying on long, expensive projects. It’s the promise of AI, delivered,” said Toni Cáliz, COO of Harmonix.ai.
Unlike other solutions that require system changes or months of integration, Harmonix.ai installs directly on Microsoft Dynamics 365 or existing CRMs with no disruption to users and delivers visible results within the first month.
Direct Benefits for Microsoft Dynamics 365 Customers
The integration enables businesses using Microsoft Dynamics 365 to access Harmonix.ai even faster, enhancing their current investment without additional development.
Key features such as automated conversation analysis, smart tracking, and opportunity and risk detection will be available directly within the user’s environment.
Artificial Intelligence with Real Impact
Unlike many AI promises with unclear returns, Harmonix.ai offers a turnkey solution with an estimated ROI of 800%.
Clients report significant improvements in productivity (+60%), data quality (+78%), and revenue growth (+22%).
Manuel Cortizo, ISV Lead at Microsoft Spain, summed it up: “Microsoft Azure helps companies like Harmonix.ai deliver innovative solutions that allow customers to extract real value from their communications. The integration of their technology with Microsoft Dynamics 365 is a great example of how our partners add value and help customers transform operations and enhance customer experience.”
About Harmonix.ai
Harmonix.ai is the leading AI platform for companies that want to stop losing information in their communications and start using it to sell more and make better decisions. With Harmonix, conversations are digitized, processes are automated, and teams become far more efficient.
Contact Info:
Name: Marc Gassó
Email: Send Email
Organization: Harmonix AI
Website: https://www.harmonix.ai/
Release ID: 89164844
Google
RSS