Distinct Heating and Cooling sets itself apart from all of the other HVAC, heating and cooling businesses in Calgary by offering their customers old-fashioned values. What this means is doing more than talking about customer service by demonstrating their values through their actions and by the work they do for their customers. Distinct Heating and Cooling stands firmly by their beliefs and doing business the old-fashioned way. “Even though we live in an Internet and technology driven society, does not mean people have to be treated like numbers or just another job,” according to owner Nate Burlando.
Distinct Heating and Cooling promises to confirm scheduled appointments with their clients and show up at the schedule time, on time, and ready to perform the requested services. Their experienced technicians promise to keep clients informed throughout the entire service process and explain problems, issues, and resolutions in such a manner so the customer fully understands. In addition, the company’s technicians arrive at job clean and in uniforms. They are professional and courteous no matter the job. All employees of Distinct Heating and Cooling treat their clients’ homes like they were their own. All technicians must undergo a vigorous four year apprenticeship program with the company under the direction of highly trained and skilled technicians.
Distinct Heating and Cooling takes great pride in the quality of the work performed for their clients down to every exact detail, no matter if the job is a simple repair or brand new installation. The company’s quality guarantee extends beyond this high level and quality of work ethics. Prior to any repair or installation work, technicians meet with clients in their homes to discuss their problems and concerns. During this visit they also complete a detailed home inspection to information home owners of other potential problems or areas they should be aware of and may need to be resolved before preparing a quote for the work to be completed. The quote is written up based upon the clients’ specifications and the work they want performed. There are no hidden charges or fees. The amount quoted for a client is the amount the client pays.
In regards to repair work, clients are presented with all of their options upfront. Sometimes repairing an existing system is not cost-effective and replacing it with a new system is more beneficial. Nate Burlando states, “We want our customers to be aware of all of their options before making a decision so they do not waste money. We take the time to present all of their options and explain the pros and cons of each one. We want our customers to have confidence in the decisions they make while satisfying their current needs and budget.” By following these values and commitment to customers, Distinct Heating and Cooling has set itself apart from other home heating and cooling service companies in Calgary.
Distinct Heating and Cooling offers a wide range of products and services for their clients in Calgary. They specialize in furnaces, air conditioners, thermostats, humidifiers and indoor air quality products, many of which are modern energy-efficient models. Their technicians are fully trained to work on a wide variety of home heating and cooling systems, regardless of their age or type of problem. All parts used for repair work are made from high quality materials to give customers peace of mind and not worry whether their furnace or air conditioner is going to work correctly.
Distinct Heating and Cooling even offers preventative maintenance programs for customers in the greater Calgary area. Preventative maintenance programs are designed to maximum the life of furnaces and air conditioning units with regular inspections and cleanings. All preventative maintenance programs are fully customizable to fit with the customers’ requirements.
To learn more about Distinct Heating and Cooling, visit their website at www.distincthvac.ca or to schedule an in-home appointment to discuss preventative maintenance, system replacement or repair service, contact them by phone at 403-477-3810 now.
About Distinct Heating and Cooling
Distinct Heating and Cooling was founded by Nate Burlando with the simple philosophy to provide old-fashioned values for their customers, regardless of the type of job or service to be performed. Technicians must undergo a rigorous apprenticeship program before being allowed to work on their own. All employees must be courteous and respectful of customers, even when customers have an emergency. All technicians arrive on time and are uniformed to complete work and treat customers’ home like they are their own. Adhering to this level of customer service extends to all aspects of the business.
Contact Info:
Name: Richard Flinstone
Email: Send Email
Organization: Distinct Heating & Cooling
Address: 194 Chapalina Close SE Calgary, AB T2X 3W3 Canada
Phone: (403) 477-3810
Website: http://www.distincthvac.ca
Release ID: 77184