Best-selling author of The 7 Intuitive Laws of Employee Loyalty and founder of Customer Fanatix, Heather R. Younger, J.D., will be speaking at Harvard Business Review’s HBR Brasil Week. Held in Sāo Paulo at the Fecomercio SP Convention Center, the event will take place from April 8-11, bringing together international experts in innovation, leadership, organizational culture, and strategy. —
HBR Brasil Week’s goal is to create a high-impact event for management professionals, equipping them with more tools, data, and strategies to be able to optimize their decision-making.
In her keynote speech, “Fascinating Truths About Employee Loyalty,” Heather will articulate the key driver for employee retention and solutions that leaders can use right away to make a positive impact on employee experience and turnover.
Premature employee turnover costs companies millions of dollars annually in unnecessary losses. The Center for American Progress reported that losing an employee can cost upwards of 213% of their annual salary, a huge hit to the company’s balance sheets!
Here’s what Heather believes leaders can do to reduce employee-attrition rates within their organization.
“Fundamentally, employees want to feel important, listened to, and respected. If the organizational leaders who are present at this conference execute on the tenets of my talk,
they will see fewer people walking out the door and more people going over and above for
their managers, their team, and the organization,” said Younger.
Go here to register for HBR Brasil Week.
About Heather R. Younger, J.D.
Heather Younger gets it. As a best-selling author, international speaker, podcast host,
facilitator and Forbes Coaches Council coach, she has earned her reputation as “The Employee Whisperer.” Her experiences as a CEO, entrepreneur, manager, attorney, writer, coach, listener, speaker, collaborator, and mother all lend themselves to a laser-focused clarity into what makes employees of organizations and companies – large and small – tick.
Heather has facilitated more than 150 workshops, reaching +100 employers and their employees. Her motivation and philosophy have reached more than 10,000 attendees at her speaking engagements on large and small stages. Companies have charted their future course based on her leading more than 100 focus groups. She has helped companies see double-digit employee engagement-score increases through implementation of her laws and philosophies. She has driven results in a multitude of industries, including banking, oil & gas, construction, energy, and federal and local government.
Heather brings a tenacious and humorous outlook to issues plaguing the workforces of today. Her book, The 7 Intuitive Laws of Employee Loyalty, hit Forbes’ Must-Read list and is a go-to resource for HR professionals seeking insight into their organization’s dynamics.
Heather’s writing can be found on her blog at CustomerFanatix.com, and in Forbes, Huffington Post, Thrive Global, American Express Open Forum, and more. Coupled with her “Leadership with Heart” podcast, weekly videos, and employer newsletters, Heather stays connected to organizations long after she leaves the stage or conference room.
When all the emails are returned and the mic is turned off, Heather acts as co-manager of her busy household in Aurora, Colorado, with her husband, overseeing their four children.
For more information please visit https://customerfanatix.com or email at Heather@customerfanatix.com
Release ID: 494956