Top Personal Injury Attorney Kendra Long Reveals Insurance Company Tactics Designed To Derail Personal Injury Cases - Edmonds, WA

Leading Personal Injury Kendra Long, founding attorney at Northwest Women’s Injury Law, PLLC in Edmonds, WA, outlines the things that insurance companies say during a personal injury case to avoid paying out on a claim. For more information please visit

In a recent interview, Kendra Long, founding attorney at Northwest Women’s Injury Law, PLLC in Edmonds, WA, revealed the things that insurance companies frequently say during a personal injury case and how to respond.

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When asked for a comment, Long said, "Insurance companies don't always share the entire truth when they are speaking with someone who has been injured. They're not your friend, and their job is to make and save their employer money. Here are some common things that insurance companies do that you should to be on the lookout for."

One thing that a third-party insurance company often says to an injured party is that they are "going to close your file."

“There is no such thing as closing your file. This is a tactic used to pressure you into finishing treatment or settling your case. They also used this tactic to pressure you into calling them back, but you don’t generally have the duty to communicate with a third-party insurance company. Whenever you don’t call them back, they don’t like it, so they have these little tricks to get you to talk to them," she said.

Long was quick to add that the law, not an insurance company, determines whether a case is closed or not. The statute of limitations - which is three years in the state of Washington - dictates a claim.

In a personal injury case, third-party insurance companies will also say that the injured person needs to sign a medical release.

When asked to elaborate, she said, "In order to access your medical records, you have to sign a medical release authorizing the insurance company to contact your doctors and to get your medical records. Third-party insurance companies want to access all your medical records, even ones from 10 years ago so they can try to find pre-existing conditions and build a case against you, discredit you, or minimize your current injuries."

“If you want your own insurance company to pay your bills under your personal injury protection policy, then you do have to sign a medical release as they’re paying these bills. But the other person’s insurance company generally does not have any rights to your medical records.”

Furthermore, insurance companies will claim that they do not cover diminished value as the result of an accident.

"Diminished value is the value that your car has lost after being in an accident. Third-party insurance companies often say that they don't pay for diminished value, however, this is not their decision to make. It’s the law. It’s part of your claim."

When asked what piece of advice she would give someone injured in an accident, she said, "You need to talk to an attorney before you talk to the insurance companies. It's the best way to protect yourself. Once you hire an attorney, the attorney talks to the insurance companies so you don't have to."


Contact Info:
Name: Kendra Long
Email: Send Email
Organization: Northwest Women’s Injury Law, PLLC
Address: Waterfront Park Building, 144 Railroad Avenue, Suite 308, Edmonds, WA 98020
Phone: (425) 818-5331

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Release ID: 88978792