Single Point Global Reveals the Difference Unified Communications Can Make

New report from D.C.-area IT leader details the cost savings and customer service improvements that often arise from unifying communications, Single Point Global reports

In a new report available at the company's website, Single Point Global revealed how unified communications can cut costs for businesses while allowing them to serve their customers far more effectively. With the average small-business worker today using four different communication apps and channels daily, unifying these disparate approaches into a single system can produce nearly unprecedented improvements.

In fact, researchers have found that businesses which make the move to unified communications save an average of $1200 per phone line over two years, as detailed at . With unified communications enabling drastic improvements on two important, distinct fronts, businesses of many kinds can benefit from making the switch.

"There are more ways to communicate than ever before, but that can be just as much of a burden as a blessing," said Single Point Global Vice President Robert Lanier. "Too many businesses today get bogged down by their communication tools instead of being empowered by them. Taking a step back and unifying communications can lead to some truly impressive cost reductions and improvements in customer service. We've already helped many of our clients make this important transition, always to great effect. Our new report on unified communications will make it clear why so many other businesses would do well to consider the same option."

Most businesses today communicate with customers, suppliers, and the general public through a variety of different channels. Unified communication brings together important technologies like Voice over Internet Protocol (VoIP), instant messaging, email, and video conferencing so that conversations can be informed, conducted, and transferred however desired. Communications channels that have been unified can even be more naturally integrated with other important IT systems like customer relationship management and enterprise resource planning platforms.

As one of the Washington, D.C., metropolitan area's leading information technology specialists, Single Point Global has helped many businesses make the move to this more cohesive, reliable, cost-effective style of modern communication. A new report available now at the Single Point Global website details the many advantages that can come from switching to unified communications. Website visitors can also learn more about the full range of Single Point Global services, like the company's cost-reducing, reliability-enhancing managed IT options detailed at

About Single Point Global:

Offering a full range of information technology services and solutions, Single Point Global is committed to helping every client company become more productive, efficient, and profitable.

Contact Info:
Name: Robert Lanier
Email: Send Email
Organization: Single Point Global
Address: Ashburn, VA, 20147
Phone: 703-348-8415

Release ID: 397288