-- Service delivery automation refers to using technology to replace a series of human actions in a business or IT process. It is used for various purposes such as searching websites for pertinent information, checking for unusual patterns in transactions, administering database, administer purchase order and invoices and others.
The major drivers for the growth in the service delivery automation market are the enhanced productivity and advanced productivity and efficiency achieved due to the automation process, whereas high cost associated with the implementation of service process automation can be a restraining factor in the market. Evolving technologies such as robotic process automation and artificial intelligence will bring new opportunities in the market in coming years.
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The “Global Service Delivery Automation Market Analysis to 2025” is a specialized and in-depth study of the service delivery automation industry with a focus on the global market trend. The report aims to provide an overview of global service delivery automation market with detailed market segmentation by type, organization size, verticals and geography. The global service delivery automation market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading market players and offers key trends and opportunities in the market.
The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global service delivery automation market based on type, organization size and verticals. It also provides market size and forecast till 2025 for overall service delivery automation market with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America (SAM). The market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 15 counties globally along with current trend and opportunities prevailing in the region.
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Besides this, the report analyzes factors affecting market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South America after evaluating political, economic, social and technological factors effecting the market in these regions.
Also, key service delivery automation market players influencing the market are profiled in the study along with their SWOT analysis and market strategies. The report also focuses on leading industry players with information such as company profiles, products and services offered, financial information of last 3 years, key development in past five years. Some of the key players influencing the market are IBM, Uipath SRL, Ipsoft, Blue Prism, Xerox Corporation, Nice Systems Ltd., Celaton Limited, Openspan Inc., Automation Anywhere Inc., and Genfour Ltd.
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Release ID: 237868
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