ProtoCall Services Acquires WellTrack

Added Services Close the Gap in Access to Behavioral Healthcare

ProtoCall Services, the nation’s leading provider of behavioral health crisis line and contact center services, has acquired WellTrack, the leading online provider of interactive self-help therapeutic tools for college and university students across the US and Canada. 

Founded in 2014 and based in New Brunswick, Canada, WellTrack has grown to serve over 70 universities with more than 2 million students. The company’s platform uses innovative, research-based tools to help busy students stay emotionally and mentally healthier.

ProtoCall provides millions of students at 300+ colleges and universities 24/7 access to licensed behavioral health clinicians. Phil Evans, President and CEO of ProtoCall Services, says, “With WellTrack on board, we can now offer a more comprehensive set of resources to our campus partners by integrating the digital health platform with direct access to our call centers.”

As Dr. Piercey explains, “In addition to having WellTrack’s powerful digital resources in their pocket, with just a push of a button inside our app, users have the ability to reach out to a live counselor anytime!”

WellTrack is an important part of ProtoCall’s 26-year mission to close the gap in immediate access to behavioral healthcare. Now, with the massive disruption caused by coronavirus, closing this gap has become more important than ever.

Moreover, this acquisition allows WellTrack to address a much wider population with similar needs—ProtoCall has a customer base that extends to over 400 organizations including Employee Assistance Programs and Community Mental Agencies. Both companies see significant opportunity for expansion here.

“From our first meeting with WellTrack, we felt this acquisition represented a one-of–a-kind opportunity for us to make a meaningful leap forward together in ensuring access to quality care for all of our current and future customers,” said Evans. “And after getting to know the people behind WellTrack, we couldn’t be more excited about being on the same team.”

ProtoCall Services' exclusive M&A Advisor is Tuck Advisors. To learn more about how Tuck Advisors helps entrepreneurs with M&A, contact us at

Contact Info:
Name: Phil Evans
Email: Send Email
Organization: ProtoCall Services
Phone: 800.432.2197

Release ID: 88967894