The current cold snap affecting many parts of the United States, including the midwest and New England, has kept many oil, gas and plumbing companies busy with requests for extra deliveries, maintenance service for furnaces and emergency solutions for frozen pipes. Since the official winter season is just a few weeks old, these types of calls can be expected to continue until winter’s end in a few months. Small businesses overwhelmed with customer phone calls might consider a remote phone answering service to take messages and handle incoming service requests. —
Easybee virtual receptionists can help plumbers, HVAC companies and other small businesses cope with the increase in customer requests for service. Easybee ensures customers speak to a real person whenever they call, so they can receive prompt, professional assistance, increasing their overall satisfaction with the business.
While states are not necessarily experiencing shortages of oil, such as in New Hampshire, they are experiencing shortages of available drivers and a general slowdown in distribution thanks to the recent bout of arctic air. While temperatures below zero are not entirely unusual for far northern areas, it has been quite a while since residents have experienced such consistent frigid cold. In more southern states, residents are dealing with temperatures that are somewhat foreign, and they may not be fully prepared, which could lead to an increase in emergency service calls.
Easybee provides a valuable service for companies that provide home heating oil deliveries, plumbing or electrical service or HVAC-related maintenance. Oftentimes, technicians are on the road helping customers and making home visits, so they’re not able to answer the phone on a consistent daily basis. And the problem becomes compounded with the volume of calls these businesses receive during particularly cold winters.
Easybee’s cost-effective services make sense for small businesses that may not have the room in their budgets to hire a full-time receptionist with benefits. Easybee virtual receptionists can schedule appointments, handle incoming calls and forward them to service technicians on the road with ease if necessary. For new customers, they can collect potential leads and help encourage new business. A reliable, professional virtual receptionist can help increase customer satisfaction and keep small businesses operating efficiently.
Various plans are available depending on the business’s specific needs and include a set number of minutes per month for phone answering services. Companies can choose the plan that best matches their requirements and available budget. Businesses interested in an affordable phone answering service from Easybee virtual receptionists can call Easybee directly or visit their website.
Release ID: 288324