-- Michele Tram, a pioneering leader in customer experience (CX), received the prestigious “Emerging Leader In Business Award” at the CXO 2.0 Conference, held March 4–6, 2025, at the Luxor Hotel & Casino in Las Vegas, USA. This recognition celebrates her trailblazing leadership and transformative impact across the financial services and wealth management sectors.
With a distinguished career spanning Advertising and FinTech, Michele has consistently delivered results at the intersection of product innovation and operational excellence. From her early entrepreneurial success, where, at just 17, she leveraged customer insights to create a new product category and generate $3,000 in three months-to her pivotal role in scaling Salt Labs from pre-seed to a multi-million-dollar acquisition in just seven months, Michele’s career is defined by her ability to identify untapped opportunities, architect impactful CX strategies, and execute on global, revenue-generating initiatives.
Michele’s leadership has empowered organizations of all sizes to reimagine their customer support and fulfillment operations, harnessing AI, automation and managed services to deliver seamless customer experiences across every touchpoint. Her work has been featured by NY1 News and Condé Nast.
Upon receiving the award, Michele shared, “I’m deeply honored and grateful for this recognition. The journey has been shaped by incredible mentors, teams, and partners who have inspired me to push boundaries and champion the voice of the customer. I remain committed to raising the bar for customer experience and delivering meaningful impact for businesses and their clients.”
Michele Tram’s story is one of visionary innovation, people-centered leadership, and strategic foresight. Her ability to anticipate market needs, design forward-thinking solutions, and drive operational transformation has set new standards for how companies engage, serve, and delight their customers.
About CXO 2.0 Conference
The CXO 2.0 Conference brings together top industry figures to explore evolving trends and current challenges in executive management. Designed as a three-day leadership summit, it features a comprehensive agenda that includes innovative solutions and critical perspectives aimed at promoting leadership excellence across various fields. Participants will benefit from valuable discussions and networking opportunities. Following its success, the conference continues to be held in Dubai and the USA, providing additional opportunities for professional development. Discover more at www.cxo2conf.com.
Contact Info:
Name: Bhawna Banga
Email: Send Email
Organization: CXO 2.0 Conference
Website: https://www.cxo2conf.com/
Release ID: 89160025
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