This post COVID-19 world comes with new restrictions for business owners from both local and state governments as well as the rise of fear of another outbreak. The answer as to “How” we are to open alludes many South Florida Small business owners who are struggling with the right ways to protect their employees, their customers and at the end of the day… their profits. —
Enter Cristina Arce, national business author and owner of Captured Glory Miami, a successful South Florida promotional products and small business consulting company. Applying their 20-plus years of experience, Arce and her team have put together a proprietary client retention system that lasers on re-targeting present customers to upsell or cross sell services and products.
“At any point in time new-client acquisition is expensive, however, in this post pandemic world with South Florida businesses struggling to stay afloat, the logical choice is to purposely target clients you already have relationships with and remind them of why they initially chose you. We call it the ‘Let Them Know You’re Here and Care’ program. The only thing better than the results our clients experience is the feedback they share that they themselves receive from their own customers.” Said Arce.
The customized marketing plan is geared to help small businesses accomplish three goals with only a modest investment:
• Awareness that they are open, available & the right choice at such a time
• Allow business owners the opportunity to re-sell, up-sell, or cross-sell to clients
• Prepare present customers or clients for a future purchase or transaction
With summer already upon us, Arce and her team are booking discovery calls for new clients as they continue to develop customized marketing plans for their present clients to reopen and stay open in a healthy and profitable way.
For more information or to contact Ms. Arce or her team email them @ CArce@CapturedGlory.net Or call 305-888-7301.
Release ID: 88965957