-- Jetstar is changing its carry-on baggage model, removing its 7kg carry-on weight limit from February 2027.
The move will see Jetstar shift from a strict weight limit to a simpler, size-based carry-on baggage model, similar to other leading low-fares carriers around the world.
From next year, all bookings will include one underseat bag such as a backpack, handbag or laptop bag.
Customers who need more carry-on baggage can pre-purchase Priority Carry-on, which includes a second, larger bag for the overhead locker and the opportunity to be among the first to board.
The change follows extensive research and feedback from customers and crew who consistently identified having bags weighed at the gate and struggling to find room in overhead lockers as the more stressful parts of the airport experience.
Jetstar CEO, Stephanie Tully said:
"We know that weighing carry-on bags at the gate can be frustrating for our customers and for our crew."
"To make packing easier we’ve decided to remove the 7kg weight limit, so from February, the main thing customers will need to think about is the size of their carry-on."
“By giving customers an underseat bag with the option to add Priority Carry-on, we can make better use of overhead locker space, streamline boarding and help more flights depart on time."
“Our new carry-on baggage model provides more choice to customers while helping to keep our fares low. You only pay for what you need - travelling with less means paying less, and you can always add more if you need.”
ENDS
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For more on Jetstar’s baggage changes see here
What's changing for flights departing from 2 February 2027
- Every Jetstar Airways booking will include one underseat bag, such as a backpack, handbag, or laptop bag, at no extra cost.
- Customers who need more carry-on baggage or if their bag does not meet the underseat size requirements, can purchase Priority Carry-on, which allows a second, larger bag in the overhead locker and lets customers be among the first to board.
- Jetstar will no longer routinely use cabin baggage scales but asks customers to keep carry-on bags to 10kg so they can safely lift it themselves.
- At no extra cost, customers travelling with an infant will be able to take an extra underseat bag for their baby items.
The size limits for each option are:
- Underseat bag (included in every fare): up to 40 × 30 × 20cm
- Overhead bag (available with Priority Carry-on): up to 56 × 36 × 23cm, and be among the first to board
Priority Carry-on is limited and starts at $25 one-way on selected flights and can vary, for example:
- Launceston to Sydney one-way from $25^
- Adelaide to Brisbane one-way from $26^
- Sydney to Melbourne one-way from $33^
- Perth to Bali (Denpasar) one-way from $39^
- Cairns to Tokyo (Narita) one-way from $52^
There are no changes to Jetstar’s checked baggage allowance, which remains purchasable for up to 40kg per passenger.
This change applies to all Jetstar Airways (JQ) flights departing from 02 February 2027 excluding group bookings (10+ passengers). Customers with existing bookings after that date will be upgraded to include Priority Carry-on at no cost. Carry-on changes will not apply to Jetstar Japan (GK) operated flights.
^Prices as at launch for purchase of Priority Carry-on at the time of booking on select one-way flights between 2 February – 18 March 2027. Price shown reflects availability at the time of publication and may vary. Prices based on payment by PayID, Jetstar voucher, Jetstar Gift Card, or bookings redeemed only in Qantas Points through jetstar.com. For other options, a Payment Fee applies. See jetstar.com/fees. Other conditions apply.
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