-- Call Centers are utilized by companies for inbound and/or outbound telephone calls and usually offer customer service or technical support to customers with complaints, inquiries, or technical issues. Other call centers include telemarketing, market research, and soliciting for charitable donations.
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Scope of the Report:
This report studies the Call Centers market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Call Centers market by product type and applications/end industries.
According to a lot of market researches being conducted, it is clear that the Global Call Center markets are surging like never before. Since the time of the internet and smart devices, the major boom in the market is evident as every segment of the Global Call Center Industry is growing at a rapid pace with the marketing expanding both in value and volume over the last decade and is expected to continue this trend into the future decade as well.
The global Call Centers market is valued at xx million USD in 2017 and is expected to reach xx million USD by the end of 2023, growing at a CAGR of xx% between 2017 and 2023. The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions. North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Call Centers. Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.
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Market Segment by Companies, this report covers
Teleperformance
Convergys (Stream)
Sykes Enterprises Inc.
Transcom, Atento
Arvato
West Corporation
Acticall (Sitel)
TeleTech Holdings Inc.
Comdata Group
Serco
Concentrix
Market Segment by Regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
South America (Brazil, Argentina, Colombia)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
Market Segment by Type, covers
Cloud
On-premises
Market Segment by Applications, can be divided into
Banking, Financial Services, and Insurance (BFSI)
Healthcare
Government
Retail
Others
Major Points from Table of Content:
Chapter One: Call Centers Market Overview
Chapter Two: Manufacturers Profiles
Chapter Three: Global Call Centers Market Competition, by Players
Chapter Four: Global Call Centers Market Size by Regions
Chapter Five: North America Call Centers Revenue by Countries
Chapter Six: Europe Call Centers Revenue by Countries
Chapter Seven: Asia-Pacific Call Centers Revenue by Countries
Chapter Eight: South America Call Centers Revenue by Countries
Chapter Nine: Middle East and Africa Revenue Call Centers by Countries
Chapter Ten: Global Call Centers Market Segment by Type
Chapter Eleven: Global Call Centers Market Segment by Application
Chapter Twelve: Global Call Centers Market Size Forecast (2018-2023)
Chapter Thirteen: Research Findings and Conclusion
Chapter Fourteen: Appendix
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Contact Info:
Name: Matt Wilson
Email: Send Email
Organization: Analytical Research Cognizance
Address: 100 Church street, 8th floor, Manhattan, New york, 10007
Phone: +1 (646) 434-7969
Website: http://www.arcognizance.com/report/global-call-centers-market-2018-by-manufacturers-countries-type-and-application-forecast-to-2023
Release ID: 410186
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