Market Highlights —
Globally, the end user experience monitoring market is expected to have significant growth over the forecast period. This is due to the global demand by enterprises to understand their customer’s behavior and strategize their service offerings in line with their customer’s dynamic requirements. Moreover, the solution help enterprises to have complete visibility on the performance of all customer facing applications so that if any application performs poorly, it can be rectified immediately. This has helped many businesses to retain their customers by achieving a high level of customer satisfaction. However, budget constaints, particularly among SMEs in developing economies, is expected to hinder growth of the global end user experience monitoring market.
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In this study on global end user experience monitoring market, the market is segmented based on component, organization size, industry vertical, and region/country. By component, the market is segmented into solutions and services. The solutions covered in the study are synthetic monitoring and real user monitoring. The services segment is further segmented into professional and managed services. By access type, the market is segmented into web and mobile. By deployment mode, the market is segmented into cloud and on-premises. Based on organization size, the market is segmented into large enterprises and SMEs.
On the basis of industry vertical, the market is segmented into BFSI, government, retail and consumer goods, heatlhcare, IT and telecom. Finally, by region, the market is segmented into North America, Europe, Asia-Pacific and the rest of the world. North America is further segmented into the US, Canada, and Mexico; Europe into Germany, France, the UK, and the rest of Europe; Asia-Pacific into China, India, Japan, and the rest of Asia-Pacific; and the rest of the world into Middle-East and Africa and Latin America.
The prominent players in global end user experience monitoring market are Oracle Corporation (US), IBM Corporation (US), SAP SE (Germany), BMC Software, Inc. (US), Micro Focus International plc (UK), Riverbed Technology (US), CA Technologies (US), AppDynamics (US), Catchpoint Systems, Inc. (US), and Dynatrace LLC (US).
The global End User Experience Monitoring Market is estimated to grow at a significant rate during the forecast period from 2018 to 2023. The geographical analysis of the market is studied for North America, Europe, Asia-Pacific, and the rest of the world.
North America is presumed to have the largest market share in the global end user experience monitoring market. The US, Canada, and Mexico are the leading countries in the region. The growth is attributed to the presence of major end user experience monitoring solution vendors and advanced IT infrastructure to run enterprise applications and deliver services to the customers seamlessly. Asia-Pacific is anticipated to be the fastest growing region in the global end user experience monitoring market over the forecast period. Increasing digitalization and adoption of cloud services to improve the experience of customers through mobile and web are the key driving factors for the adoption of end user experience monitoring solutions in the region. Enterprises in the region are increasingly focusing towards understanding their customer behavior and needs so that they can strategize on their product and service offerings effectively.
LIST OF TABLES
Table1 Global End User Monitoring Market, By Region, 2018-2023
Table2 North America End User Monitoring Market, By Country, 2018-2023
Table3 Europe End User Monitoring Market, By Country, 2018-2023
Table4 Asia-Pacific End User Monitoring Market, By Country, 2018-2023
Table5 Rest Of The World End User Monitoring Market, By Country, 2018-2023
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LIST OF FIGURES
FIGURE 1 Global End User Monitoring Market: Segmentations
FIGURE 2 Forecast Methodology
FIGURE 3 Porter’s Five Forces Analysis Of Global End User Monitoring Market
FIGURE 4 Value Chain Of Global End User Monitoring Market
FIGURE 5 Share Of Global End User Monitoring Market By Country, 2017
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