-- This report studies the global Emotion Analytics market size, industry status and forecast, competition landscape and growth opportunity. This research report categorizes the global Emotion Analytics market by companies, region, type and end-use industry.
Emotion Analytics (EA) is a new field that analysis of a person's verbal and non-verbal communication in order to understand the person's mood or attitude, then can be used in CRM (Customer Relationship Management) area, such as to identify how a customer perceives a product, the presentation of a product or an interaction with a company representative.
The Emotion Analytics industry concentration is unbalanced, and there are many small and new companies in this industry.
Global giant manufactures mainly distributed in U.S. The manufacturers in U.S. have a long history and unshakable status in this field.
The key consumption markets locate at developed countries. The USA takes the market share of 35.5% in 2017, followed by Europe with 27.6%.
In the international market, the marketing channels characteristic differ from company to company.
The giant companies are more likely to set their own big agents in some major countries and regions taking charge of regional business building their international market position.
Companies in developing countries such as China, in contrast, put more effort on native and domestic market, their product quality is not advanced enough when comparing with leading companies.
Company mergers and acquisitions, and inter-companies cooperation have occurred for development and growth. As the downstream consumption usually follows with developed and rapid economic growth areas, the developed areas’ company now put more effort to underdevelopment regions these years.
This industry is affected by the economy, so it’s important to put an eye to economic indexes. With the global economic recovery, the need of Emotion Analytics will increase.
In 2017, the global Emotion Analytics market size was 140 million US$ and it is expected to reach 6230 million US$ by the end of 2025, with a CAGR of 60.7% during 2018-2025.
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This report focuses on the global top players, covered
Microsoft
IBM
IMotions
Kairos
Beyond Verbal
Affectiva
Eyeris (EmoVu)
NViso
Realeyes
Yuyidata
Adoreboard
Heartbeat AI
Deloitte
SAS Institute
Clarabridge
Crimson Hexagon
Berkshire Media
Dentsu
Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Market segment by Type, the product can be split into
Facial Analytics
Speech Analytics
Video Analytics
Others
Market segment by Application, split into
Media & Entertainment
Retail and Education
Financial Services
Healthcare
Others
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