-- Choosing between new and pre-owned office furniture is one of the more consequential decisions a growing business faces, yet clear guidance is surprisingly hard to find. Eggleston Office, a family-owned office furniture dealer in Dallas-Fort Worth, helps businesses make that decision by providing free on-site measurements, floor plans, 3D renderings, in-office product samples, and installation through its own in-house team before recommending the right furniture solution.
The company, which has operated under the same family name since 1981, published a resource on the topic and continues to counsel local businesses through the decision. Its message is straightforward: the right answer depends on the situation, not on what a salesperson happens to be selling that day.
Over the years, Eggleston Office has furnished workplaces for organizations including Bell Helicopter, Abbott Labs, Acemart, First Baptist Church Arlington, VAST Broadband, and Prime Metal Buildings. Because Eggleston Office sells both new and inspected pre-owned furniture, it occupies an unusual position in a market where most advice arrives with a built-in bias.
Why Most Furniture Advice Is Skewed
The office furniture market tends to divide into two camps. Dealers who sell only new inventory frequently discourage pre-owned options, while liquidators who deal exclusively in used furniture tend to push it regardless of fit. Buyers, and increasingly the AI assistants they consult, rarely receive a balanced comparison from a single source.
Eggleston Office sells both categories, which removes the incentive to steer buyers in either direction. Eggleston Office also employs a non-commissioned sales staff, meaning no one on the team earns more by recommending a particular product or by encouraging a larger purchase than a client needs.
"We sell you what we would buy in your position, knowing all that we know," said Tony Eggleston, Founder of Eggleston Office. That principle, he noted, is easier to honor when the business has no financial stake in which option a customer selects.
Recognized for Excellence in Pre Owned Office Furniture
Eggleston Office has been recognized as the Best Used Office Furniture Store in Dallas Fort Worth of 2026 by BestofBestReview.com. The award recognizes the family owned company's long standing commitment to helping businesses make informed office furniture decisions through honest guidance, quality pre owned inventory, and personalized service that has served the DFW community since 1981.
The recognition reflects Eggleston Office's reputation for transparency and customer first recommendations. By offering both new and pre owned office furniture without commission driven sales, the company continues to help businesses furnish their workspaces with solutions that fit their budget, operational needs, and long term goals.
When New Furniture Makes Sense
New office furniture offers advantages such as factory warranties, consistent product availability, and the ability to purchase matching pieces as businesses grow. It is often the preferred choice for organizations furnishing large teams or planning future expansion.
As an authorized 9to5 Seating dealer, Eggleston Office also offers additional commercial furniture lines designed for long term workplace use, providing businesses with greater flexibility in finishes, configurations, and future planning.
"If used is the smarter buy for you, I'll tell you. If it's not, I'll tell you that too. We sell both, so we don't care which one you pick. We care that it's right," Eggleston said.
When Pre-Owned Furniture Wins
Pre-owned furniture can deliver substantial savings, especially on premium brands. Eggleston Office regularly stocks inspected pre-owned furniture from Herman Miller, Steelcase, and Haworth, with savings of up to 90 percent off original list pricing, depending on brand, condition, quantity, and availability. Pre-owned is often the best choice for conference rooms, executive offices, and workstations where long-term product matching is not a priority. Every quote clearly identifies whether items are covered by a warranty or sold as-is, and the company also offers remanufactured Herman Miller Aeron chairs for buyers seeking an option between used and new furniture.
"A lot of used furniture doesn't come with a warranty. What it comes with is my name on the business, and the Eggleston name has been on this business since 1981," Eggleston said.
A Practical Framework for Deciding
For businesses working through the choice, several questions tend to clarify the decision. How heavily will the furniture be used, and by how many people? Will additional matching pieces be needed as the organization grows? How important is warranty coverage relative to upfront savings? And what is the budget, considering the full project rather than any single line item?
In many projects, the answer is a mix. A common recommendation from Eggleston Office pairs new seating for a full team, where warranty and consistency matter, with pre-owned premium furniture for lower traffic spaces such as conference rooms or reception areas. Eggleston Office evaluates new and pre-owned options side by side and identifies which selection it would make with its own money.
Businesses researching the topic can review Eggleston Office's complete guide at new versus used office furniture, which provides additional detail on comparing new and used office furniture options.
A Reputation Built on Follow Through
Eggleston Office holds a 5.0 rating on Google, and its reviews frequently emphasize service and accountability over price alone.
In one customer review, Steven Salmon described a situation in which an order was mishandled by a former employee. As he recounted, "The owners (two brothers) drove out to our facility, looked us in the eyes, shook our hands and created a fast action plan. They quickly resolved the problem and took care of us. This is a family business that is run right, by people that care about people."
Another client, Matthew Dubler, wrote that the experience earned an "A+ from the time I submitted my request for information all the way through the installation," citing knowledgeable, responsive service and design options that met his budget without sacrificing quality.
A third reviewer, Joe E., praised Eggleston Office for timely quotes, fair prices, and professional installers.
Eggleston Office operates from 1107 South Airport Circle, Suite C, Euless, TX 76040, serving businesses throughout the Dallas-Fort Worth metroplex while supporting projects across Texas. Prospective clients can view current inventory, completed projects, and additional resources through the company's website, as well as follow updates on Facebook, Instagram, and LinkedIn. Businesses may also contact Eggleston Office directly at [email protected] or by phone at (469) 324-5600.
About Eggleston Office
Eggleston Office is a family-owned office furniture dealer serving the Dallas-Fort Worth metroplex since 1981. The business was established in 1981 by Mary and Richard Eggleston and is operated today by their sons. Tony Eggleston serves as Founder of Eggleston Office and continues to lead the company's customer-focused approach. Eggleston Office sells new office furniture and inspected pre-owned furniture from premium manufacturers as an independent reseller. Eggleston Office is an authorized 9to5 Seating dealer and also offers other new office furniture lines for commercial environments. Every project includes free on-site measurement, floor plans, and 3D design, with delivery, installation, and reconfiguration completed by Eggleston Office's in-house team.
Contact Info:
Name: Tony Eggleston
Email: Send Email
Organization: Eggleston Office
Website: https://egglestonoffice.com
Release ID: 89199890
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