Business Review Europe recently reported on the benefits of using Voice over IP (VoIP) for businesses of any size, finding it's a cost-efficient way to enhance business communications. Versatility heads the list of these benefits, as staff members in different locations working different hours obtain the same functionality as those working in an office. Their number travels with them, allowing clients to reach them wherever they are. Costly calls along with low quality connections become a thing of the past when this option is offered. —
"This report goes on to say businesses having locations in different countries find their internal communications improve, as the costs associated with international calling are eliminated. In addition, most calls between sites come with no charge, allowing companies to save significant amounts of money in a short period of time," Tony Jenkins, spokesperson for Callagenix, reports.
An additional benefit of using VoIP systems is they may be accessed from a variety of devices, including smartphones and tablets. Those accessing the system using a desktop or laptop won't need a handset either, as they make use of a soft controller via the computer. Customers can contact the company at any time during working hours, and this helps to increase customer satisfaction.
"The key to successfully making the switch to VoIP lies in choosing the right provider," Jenkins continues. "Companies looking to avoid costly, on site hardware purchases when making the switch to this communication option find hosted telephony (http://www.callagenix.com/voip/voip-overview) to be the best choice, as there is no need to purchase equipment. This option also allows the client to scale up when needed, making it the ideal choice for companies concerned about flexibility in their phone system."
Companies often select regional telephone numbers (http://www.callagenix.com/numbers/uk-regional), as this allows them to choose one or more numbers from any area code and forward these calls to another landline or mobile number nationally or internationally. These numbers are hosted in the cloud, allowing business to choose those numbers in the area codes most of benefit to them. This can be done even when a company isn't based in that area code.
"Consider all options when making the switch to VoIP. Countless customers have turned to Callagenix to lower their telephony expenses with great success. Contact us today, so we can help you find the best plan to meet your company's needs," Jenkins recommends.
About Callagenix Ltd: Callagenix supplies hosted telephony services to companies throughout the UK and around the globe. Founded in 1999, the business remains committed to innovation and quality of service and is an Ofcom registered carrier with its own range of UK local and non geographic number blocks. In addition, it maintains agreements with international carriers to supply local and free phone numbers from more than 100 countries across the globe and is a registered Premium Rate network provider with the PhonepayPlus regulator. Businesses of all sizes find they benefit from use of the Callagenix services.
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