Online retailers typically provide big cost savings for consumers in the lighting industry. Shoppers are increasingly going to the Internet for their lighting needs that are often big ticket items. Independent customer satisfaction ratings let consumers know what to expect when dealing with those companies. —
BulbsDepot.com recently contracted an independent customer review company, Verified Reviews, to measure their customer satisfaction. Verified Reviews contacted all customers who purchased from BulbDepot.com in last several months. Those results were then published at www.verified-reviews.com/reviews/bulbsdepot.com. With a score of 9.4 on a 10 point scale, those results show that BulbsDepot.com is providing outstanding customer service to their customers.
“We want to provide customer service that exceeds traditional lighting distribution channels and other online retailers. Verified Reviews is a great way for us to ensure that we are meeting that commitment. All future customers will receive a Verified Review to provide feedback. We will use this data to take our customer satisfaction rating even higher” says William DeCamp, CEO of BulbsDepot.com.
Release ID: 61675