-- In this report, LP Information studies the present scenario (with the base year being 2017) and the growth prospects of global BPO Business Analytics market for 2018-2023.
Decision makers worldwide are under tremendous pressure to optimize their business operations, acquire new customers, and increase their market share, thereby driving long-term profitability. Business analytics is used for strategic decision making, enabling organizations to understand their customers, optimize operational cost, and improve business efficiency and competitiveness. The demand for regulatory compliance and transparency is high across sectors such as BFSI and healthcare. Enterprises in these sectors need to comply with regulatory norms such as Basel III and Solvency II. Business analytics outsourcing helps enterprises addresses such compliance requirements by increasing their transparency.
The adoption of systems such as ERP, CRM, SCM, and SFA by enterprises and the industrial Internet revolution have led to the generation of large volumes of data. Moreover, with the increased adoption of big data, the use of business analytics has also surged with a greater need to understand data. Data analytics tools and technologies help derive powerful insights and make efficient use of big data. This helps organizations make strategic decisions based on actionable insights for their business activities.
Global BPO business analytics industry is highly fragmented, industry vendors are mostly in the India and USA. The market is extremely competitive with vendors competing to gain a greater market share. Players in the market are constantly looking for ways to increase their market share through mergers and acquisitions and partnerships. They are also focusing on differentiating themselves by offering mobile-enabled business analytics solutions, predictive analytics, and cloud-based business analytics services. Among them, Accenture is the world leading player in the global BPO business analytics market with the market share of 17.5% in 2015, in terms of revenue.
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The BFSI end user segment led the market during 2015, accounting for a market share of more than 23.97%. BFSI organizations worldwide are reaping benefits of business analytics to enhance business productivity and gain competitive advantage. The generation of large volumes of transactional data in this segment is driving the demand for business analytics. Moreover, the growing need to comply with regulatory norms and make them more transparent has propelled the demand for analytics in the BFSI sector.
Over the next five years, LPI(LP Information) projects that BPO Business Analytics will register a 14.3% CAGR in terms of revenue, reach US$ 36900 million by 2023, from US$ 16500 million in 2017.
This report presents a comprehensive overview, market shares and growth opportunities of BPO Business Analytics market by product type, application, key companies and key regions.
To calculate the market size, LP Information considers value generated from the sales of the following segments:
Segmentation by product type:
HR
Procurement
Customer Care
Logistics
Sales & Marketing
Training
Product Engineering
Segmentation by application:
BFSI
Manufacturing
Healthcare
Retail
Telecom
Others
We can also provide the customized separate regional or country-level reports, for the following regions:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Spain
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The report also presents the market competition landscape and a corresponding detailed analysis of the major players in the market. The key players covered in this report:
Accenture
Cognizant
Genpact
IBM
TCS
HP
Tech Mahindra
Capgemini
Wipro
EXL
NTT DATA(Dell)
WNS Global
Minacs
Infosys
Mu Sigma
Aegis
In addition, this report discusses the key drivers influencing market growth, opportunities, the challenges and the risks faced by key players and the market as a whole. It also analyzes key emerging trends and their impact on present and future development.
Table of Contents
2018-2023 Global BPO Business Analytics Market Report (Status and Outlook)
1 Scope of the Report
1.1 Market Introduction
1.2 Research Objectives
1.3 Years Considered
1.4 Market Research Methodology
1.5 Economic Indicators
1.6 Currency Considered
2 Executive Summary
2.1 World Market Overview
2.1.1 Global BPO Business Analytics Market Size 2013-2023
2.1.2 BPO Business Analytics Market Size CAGR by Region
2.2 BPO Business Analytics Segment by Type
2.2.1 HR
2.2.2 Procurement
2.2.3 F&A
2.2.4 Customer Care
2.2.5 Logistics
2.2.6 Sales & Marketing
2.2.7 Training
2.2.8 Product Engineering
2.3 BPO Business Analytics Market Size by Type
2.3.1 Global BPO Business Analytics Market Size Market Share by Type (2013-2018)
2.3.2 Global BPO Business Analytics Market Size Growth Rate by Type (2013-2018)
2.4 BPO Business Analytics Segment by Application
2.4.1 BFSI
2.4.2 Manufacturing
2.4.3 Healthcare
2.4.4 Retail
2.4.5 Telecom
2.4.6 Others
2.5 BPO Business Analytics Market Size by Application
2.5.1 Global BPO Business Analytics Market Size Market Share by Application (2013-2018)
2.5.2 Global BPO Business Analytics Market Size Growth Rate by Application (2013-2018)
3 Global BPO Business Analytics by Players
3.1 Global BPO Business Analytics Market Size Market Share by Players
3.1.1 Global BPO Business Analytics Market Size by Players (2016-2018)
3.1.2 Global BPO Business Analytics Market Size Market Share by Players (2016-2018)
3.2 Global BPO Business Analytics Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) (2016-2018)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 BPO Business Analytics by Regions
4.1 BPO Business Analytics Market Size by Regions
4.2 Americas BPO Business Analytics Market Size Growth
4.3 APAC BPO Business Analytics Market Size Growth
4.4 Europe BPO Business Analytics Market Size Growth
4.5 Middle East & Africa BPO Business Analytics Market Size Growth
5 Americas
5.1 Americas BPO Business Analytics Market Size by Countries
5.2 Americas BPO Business Analytics Market Size by Type
5.3 Americas BPO Business Analytics Market Size by Application
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Key Economic Indicators of Few Americas Countries
6 APAC
6.1 APAC BPO Business Analytics Market Size by Countries
6.2 APAC BPO Business Analytics Market Size by Type
6.3 APAC BPO Business Analytics Market Size by Application
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
6.10 Key Economic Indicators of Few APAC Countries
……Continued
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