Arkansas Surgical Hospital, a physician-owned surgical facility in North Little Rock, earned two five-star ratings this month from the — Centers for Medicaid and Medicare Services (CMS), part of the Department of Health and Human Services. The facility was recognized with the Overall Hospital Quality Star Rating by both CMS’s Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) and the Overall Hospital Quality Star Rating. The North Little Rock facility is one of only 19 in the nation and the only one in Arkansas to earn the rating on both assessments.
“Being recognized both nationally and within the state we call home for such a high honor confirms the hard work of our entire staff,” said Carrie Helm, chief executive officer of Arkansas Surgical Hospital. “We strive as a team to provide exceptional medical care to our patients, and it is fulfilling to see that it does not go unrecognized. It’s why more patients ask their doctors to send them to Arkansas Surgical Hospital for treatment.”
The five-star ratings are based on results from HCAHPS surveys sent to patients after discharge as well as on the hospital quality date reported for many categories including mortality, safety of care, readmissions, patient experience and efficiency of care. CMS publicly reports the data on a quarterly basis in Hospital Compare Reports to help consumers choose where to receive treatment and to expect quality, first-class care. The HCAHPS score relies solely on patient survey responses while Overall Hospital Quality Star Rating combines clinical outcomes with patient survey respondent data. The CMS developed these rating systems to help consumers choose where to receive treatment and expect quality, first-class care.
Arkansas Surgical Hospital’s infection rate of less than 0.3 percent — well below the national average of 3 percent — leads the industry and comes from intense focus on patient care. Its one-to-five nurse-to-patient average ratio means more personalized care from professionally-trained medical staff, including a registered nurse team fully certified in advanced cardiac life support.
The facility has a team of orthopedic, spine and breast oncology surgeons along with interventional pain management specialists who offer a broad range of surgical procedures, pain management and comprehensive care to help patients get home sooner and live more productive, pain-free lives.
For more information about the ratings, visit https://www.cms.gov/. For more information about Arkansas Surgical Hospital, visit http://www.arksurgicalhospital.com/.
About Arkansas Surgical Hospital
Arkansas Surgical Hospital is located in North Little Rock, Arkansas with convenient proximity to numerous amenities and local restaurants. Visit online at arksurgicalhospital.com, call at 877-918-7020, or see the hospital in person at 5201 Northshore Drive, North Little Rock, AR 72118 for details about the exceptional care for which it is known.
Release ID: 203804