-- TTEC, a global customer experience (CX) technology and services provider, has highlighted five job categories in Mohali where women are gaining professional ground in 2025. The findings reflect growing female integration into India’s business economy, emphasizing how shifts in workplace policy, regional investments, and advancements in education are creating a more inclusive job market.
According to the Government of India’s Press Information Bureau, recent gains in female labor force participation are being driven by improvements in access to education, economic diversification, and better labor market measurement. Experts point to a U-shaped trend: women with limited or advanced education are more likely to work, while those at the secondary level often pause their careers before rejoining with higher qualifications. As more women in Mohali complete tertiary programs, new career opportunities are presenting themselves, particularly in customer support, quality assurance, UX design, corporate training, and technical services.
TTEC, which operates globally and employs over 55,000 people across six continents, has observed this shift firsthand. They explain that today's organizations are investing in more gender-inclusive work environments by offering flexible scheduling, visible female leadership, and internal development programs, all of which are attracting and retaining female professionals.
Their report reveals that demand for professional women is rising across several key roles. This includes customer-support positions, which were once seen as entry points into the service sector but are now considered springboards to longer-term careers. UX and UI design roles have also become popular among tech-savvy women seeking creative flexibility and competitive pay. Meanwhile, corporate trainers are in high demand as companies scale and require talent to support onboarding and global knowledge sharing.
TTEC’s insights come at a time when India’s BPO and tech corridors are poised for sustained growth. With Mohali emerging as a regional hub for women-driven careers, employers are tapping into its expanding talent pool. The city’s relatively low cost of living, infrastructure upgrades, and growing startup scene make it a favorable environment for career-minded women looking to balance opportunity with flexible policies, training, and a respectful and inclusive workplace culture.
In addition to identifying the most in-demand job roles, TTEC points to specific companies in Mohali actively supporting women’s advancement. These employers are investing in safe transport, hybrid options, leadership pipelines, and entrepreneurial mentorship. As a result, their efforts are contributing to a more equitable and resilient local economy.
By documenting employment trends in cities like Mohali, TTEC offers a wider view of how global and local forces are converging to expand women’s participation in the workforce and empower their success.
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Name: TTEC Support
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Organization: TTEC
Address: 6312 S. Fiddler's Green Circle Suite 100N, Greenwood Village, Colorado 80111, United States
Website: https://www.ttecjobs.com/en
Release ID: 89163837