—
The Incentive Group, Inc. today revealed their new case study detailing their work with a global food and beverage provider. The Incentive Group’s scalable inGauge platform was leveraged on behalf of the client by creating a custom program for their customers known as the Happiness Hub. The Incentive Group developed an employee engagement measurement system within the program using the survey tool. The Engagement Index was utilized by two full service restaurant chains to measure the engagement levels of crew members at the start of their incentive program and a few months into it. In this program, the customer gained $13.33 in revenue and $4 of incremental profit for every $1 awarded to crew for incremental sales which amounts to a 300% ROI.
The Incentive Group specializes in B2B customer loyalty and employee engagement program design, implementation and management. They provide a full suite of services encompassing every aspect of loyalty program design, administration and fulfillment. From turnkey program development down to 1099 issuance, they eliminate the burden on their customers by doing all the heavy lifting. Their reward headquarters team curates the client’s custom catalog from an endless collection of brand name merchandise and travel rewards and even goes so far as staffing the customer service hotline. Services also include Data Capture & Reporting, Quiz & Survey creation, Optimization through performance analysis, CMS/LMS platform integration and fostering an all important Digital Dialog, yielding invaluable insights.
With over 30 years of history proving results to clients across the spectrum of size and industry, they’ve developed a track record of meeting and exceeding client goals. Coupled with their company’s objective of leading technology and loyalty trends, they deliver best practices every single time. Each and every team member is totally committed to helping their clients succeed by achieving the superior market results they’re looking for.
The case study is available at http://www.incentivegroup.com/.
Release ID: 397962