-- Osorno - Coaching & Kommunikationstraining now offers executive communication coaching for businesses in Switzerland that want to transform their digital and internal communication practices. The consultancy provides training programs that help organisations develop authentic communication while maintaining professional standards in all business interactions.
More information is available at https://www.ramer-osorno.ch
Standard templates and automated responses have become the norm in business, creating distance between companies and their customers. By focusing on genuine communication and human connection, Osorno's coaching approach helps companies maintain warmth and authenticity without sacrificing professional standards or operational efficiency.
Research confirms that when values translate into daily language and interaction patterns, customer trust increases alongside employee engagement rates.
Through practical workshops, teams learn to write professional messages free from empty phrases or cold, formal language. Rather than relying on standard templates, participants develop specific formulations for common business situations—from difficult conversations and customer complaints to payment reminders and internal feedback sessions.
Visual learning plays a crucial role in the program's success. Before transitioning to digital applications, participants work with analog methods, including flipchart exercises and paper-based planning activities. This foundation helps establish clear thinking patterns and communication structures that participants can then apply to emails and digital messages.
As organisations navigate digital transformation, the program teaches when technology enhances communication versus when personal touch delivers better outcomes. Teams discover how to maintain human connection while using automated systems, ensuring efficiency tools support rather than replace authentic interaction.
"Companies often have impressive value statements on their websites, but employees struggle to express these values in daily communication," said a company representative. "Our coaching transforms abstract values into concrete language that teams can use in emails, meetings, and customer interactions every day."
Specialised modules serve different departments—customer service teams, human resources, management, and collections or complaint departments each receives targeted training. While addressing specific communication challenges unique to each area, Osorno's training maintains consistent company-wide standards for professional yet empathetic messaging.
Beyond standard corporate training, Osorno offers Golden Age mentoring for experienced professionals over 50 seeking meaningful career contributions. Small group sessions connect seasoned professionals, fostering insight-sharing and fresh perspectives for career development.
Organisations interested in transforming their business communication can visit https://maps.app.goo.gl/HDjn5sP7G24frjW49
Contact Info:
Name: A. Ramer
Email: Send Email
Organization: osorno – Coaching & Kommunikationstraining
Address: 9a Im Stuckli, Winterthur, ZH 8405, Switzerland
Website: https://www.ramer-osorno.ch
Release ID: 89174061