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ServQuik, a leading AI-driven lead engagement solutions provider, has announced the launch of its latest AI-powered solution, AI Call Capture. This innovative feature is designed to help businesses recover revenue lost due to missed calls by engaging customers instantly, even outside regular business hours. AI Call Capture combines 24/7 availability, instant SMS responses, and lead qualification to ensure no customer inquiry goes unanswered, enhancing customer experience and boosting business efficiency.
Missed calls are a costly issue for small and medium-sized businesses, with studies indicating that 85% of customers who don’t receive a timely response will not call back, resulting in lost revenue opportunities. ServQuik’s AI Call Capture addresses this issue by automatically detecting missed calls and responding with personalized SMS follow-ups. These follow-ups encourage customers to reconnect through a preferred channel, whether by phone, SMS, or email, helping businesses re-engage leads effectively.
“AI Call Capture is a game-changer for businesses struggling to manage after-hours inquiries,” said Kashif Ibad, CEO of ServQuik Technologies. “By providing instant responses to missed calls, our solution allows small businesses to compete with larger organizations in terms of customer service availability, all without the high cost of maintaining a 24/7 call center.”
Key Features of AI Call Capture:
24/7 AI Availability: Ensures round-the-clock customer engagement, capturing inquiries at any time and in any time zone.
Instant Text Response: Detects missed calls in real-time and sends immediate SMS responses to reconnect customers and allow them to book appointments or ask follow-up questions.
Lead Qualification: Collects essential information and qualifies leads automatically, directing them to the appropriate department for faster resolution.
Cost Savings: Reduces the need for a 24/7 call center, allowing businesses to save on operational costs while maintaining high-quality customer support.
Improved Conversion Rates: By engaging leads immediately, AI Call Capture can increase conversion rates by up to 85%.
Real-World Success Stories
Many businesses are already leveraging AI Call Capture to improve customer engagement.
Raj Singh, an operations manager for a nationwide appliance repair company, shared, “We no longer miss service requests, even after hours. AI Call Capture automatically captures and responds, ensuring we don’t lose potential leads.”
Similarly, Mike Thompson, overseeing field technicians at an IT support company, noted the system’s ability to streamline service: “Real-time updates and prompt responses have become an essential tool for maintaining client satisfaction.”
About ServQuik
ServQuik empowers small and medium-sized businesses by providing a diverse suite of AI products designed to automate lead management, boost customer engagement, and optimize business operations. It's expanded product portfolio now includes AI Call Capture, AI Lead Engage, AI Chat Agent, and AI Voice Agent, ensuring businesses never miss an opportunity to capture, qualify, and convert leads.
For more information or to try AI Call Capture, visit www.servquik.com.
Contact Info:
Name: Saima Kausar
Email: Send Email
Organization: ServQuik Technologies
Address: 4310 Sherwoodtowne Blvd Suite 100, Mississauga, ON L4Z 4C4, Canada
Phone: +1-416-912-4452
Website: https://servquik.com
Release ID: 89144746