CloudZen Partners, a San Mateo, California based company providing Contact Center as a Service solutions, announced that they have partnered with Mitel, a global market leader in business communications, to help clients save hundreds of hours of time and thousands of dollars in resources by leveraging their insider relationships and expertise to source IT services. The company s ability to deliver effective IT solutions depends on strong partnerships with best-of-breed technology providers who can help them achieve their vision.
More information can be found at https://www.cloudzenpartners.com.
As cloud compute technologies evolved and became more widely adopted, the ability to replicate call center functionality within the cloud became possible. The evolution of the market led to the rapid delivery of blended digital channels and services that expanded the Call Center into a true digital customer contact center.
CloudZen Partners provides Contact Center as a Service (CCaaS) solutions that allow for improved cash flow, better use of IT internal resources, and the ability to match costs to seasonal or fluctuating use.
Such platforms by CloudZen Partners remove the need for ongoing support and expensive upgrades and are agile in nature, flexing as a business changes. Suitable price points exist to cater for all sizes and control can still be maintained through interfaces allowing one to manage the call center estate.
In addition, Mitel has over 45 years of experience in implementing and managing a communications platform. The company works with 70 million business users in more than 100 countries, helping them simplify their business communications with cloud solutions that allow them to be as involved as they want.
With the recent announcement, CloudZen Partners and Mitel aim to transform the customer engagement in the digital era. Their CCaaS platform supports businesses of all sizes in private and/or public cloud environments, enabling true digital transformation.
A spokesperson for CloudZen Partners said: We are your single point of contact between providers during the life cycle of sourcing your IT services. We streamline the process from budgetary to completion, increase your bandwidth and save you time and money. We guarantee to find you the right solution that is reliable, stable and secure with the best price and terms.
Interested parties can find more by visiting the above-mentioned website or calling +1-720-408-5511.
Release ID: 488916