Registration Period Open For 2017 CAHPS PQRS And Annual Patient Surveys

Physician Group Practices that participate in PQRS or ACOs (Accountable Care Organizations) may now register for the annual CMS survey beginning July 26

As presented by CMS (Centers for Medicare & Medicaid Services) on July 16, 2016, there are new mandates enacted by the Medicare Access and CHIP Reauthorization Act (MACRA) of 2015 that may impact your organization.

In summary:

MACRA and MIPS are combining several existing programs and eliminating others.

- Physician Group Practices with 100 EPs (Eligible Providers) or more operating under one tax ID that participate in PQRS have until September 20, 2016 to register/designate their survey vendor.
- Physician Group Practices with 25 EPs or more operating under one tax ID have until this time next year, 2017, to register/designate their survey vendor.
- Any size group (2 or more EPs) may voluntarily participate in 2016.

"The CAHPS for PQRS survey is designed to measure the quality of care that Medicare patients are receiving," explained Jerry Stone, MedicalGPS's Cheif Operating Officer and co-founder. "The CMS survey is in line with our mission to help physicians and other healthcare practitioners assess and improve the quality of care that they provide to their patients. That being said, there is not a tool available today to healthcare organizations more powerful than M3-Patient Experience®, MedicalGPS's real-time, on-demand patient feedback system that enables physician practice administrators to perform service recovery and foster greater patient loyalty. Our clients experience positive results daily from M3-Patient Experience® in terms of better physician-patient relationships and increased patient loyalty."

In the past, CMS covered the cost of the survey; however, as of 2015, physician practices have been responsible for paying for the annual survey. For more information about registering for the CAHPS for PQRS or ACO annual survey, clients can visit the MedicalGPS website at

About MedicalGPS

Since 1995 MedicalGPS executives have been supporting physicians, administrators, and other healthcare professionals as they strive to better serve and care for their patients. MedicalGPS's approach is simple, yet powerful; empower healthcare organizations to successfully embrace three guiding principles:

1) Align patient experience with patient expectations.
2) Understand key touch points of the patient experience that foster patient loyalty.
3) Partner with patients by enlisting the patient's advocacy in support of their healthcare provider.

When it comes to improving patient satisfaction, patient experience, and patient loyalty, MedicalGPS starts by helping clients understand what their patients truly think about their experience. Second, they enable clients to develop targeted areas for improvement. Next, they provide practice leadership with real-time patient feedback and teach clients how to use feedback to perform service recovery, meeting or exceeding patient expectations. Finally, MedicalGPS equips physician practices with resources needed to allow the patient-provider relationship to flourish, so both the patient and the provider benefit.

Contact Info:
Name: Jerry Stone
Email: Send Email
Organization: MedicalGPS, LLC
Phone: 615-628-8940

Release ID: 126038