QQSolutions Speeds Agency and Customer Communications with QQCatalyst v3.3 Release

The latest QQCatalyst v3.3 release makes communications faster and more efficient for agents with text messaging and real-time inquiry.

Deerfield Beach, Florida, (January 6th, 2015) – QQSolutions, Inc., the leading provider of cloud based agency management systems for independent insurance agents, announces the immediate availability of QQCatalyst version 3.3. This new release exemplifies QQSolutions’ tradition of delivering continual and consistent innovation, through the inclusion of new technologies, features and customer requested enhancements that help agencies better communicate and increase efficiency.

QQCatalyst users can now leverage the growing popularity of text messaging to improve the speed and convenience of engaging their customers and prospects. Agencies can easily send and receive text messages directly from QQCatalyst with their own dedicated texting phone number. All inbound and outbound messages are stored for each contact and agents are automatically notified when a new message is received. “We implemented the texting feature a few months ago and have found it to be an impressive and reliable addition to the QQCatalyst application” said L. Scott Standford, President of Britton-Selg-Standford Insurance Agency, NJ. “It allows my staff to receive text messages to their desktop inbox and easily save them to the client’s file, thereby drastically reducing a potential E&O exposure for my agency”.

Several new features delivered in the release are targeted at helping agencies save time and improve client retention and renewal rates. Real-Time Inquiry, gives QQCatalyst users direct, single click access to Policy Inquiry Status and billing inquiries through IVANS RTI (Real-Time Inquiry) service saving time and improving agent workflows. The addition of several new standard reports provides agencies information designed to help them better understand their business. As well as client retention and renewal rates, agency owners can easily view key business metrics including customer balances, producer close ratios, quotes generated and proposed as well as creating their own customized reports.

“We are excited to release these great new capabilities in QQCatalyst, many of which are the direct result of feedback from our customer community,” said Brian Nason, Director of Product Management, QQSolutions, Inc. “By leveraging real-time information along with rapid communication services like text messaging, our agency customers can provide exceptional service to their insured through easier, faster and more accurate communications.”

About QQSolutions:

Named one of the "25 Fastest-Growing Technology Companies" in South Florida by the South Florida Business Journal, QQ Solutions is a software-as-a-service (SaaS) company that provides feature-rich, affordable solutions that help independent insurance agencies grow revenues, enhance productivity and operate more efficiently. For more than 26 years the company’s mission is to help independent insurance agencies compete in the digital world by leveraging the latest technologies, social media, digital marketing and real-time services.

 

To learn more about QQ Solutions products, please call the company at 1.800.940.6600 or visit the QQ Solutions website at: QQSolutions.com

Contact Info:
Name: John Kruthoffer
Email: Send Email
Organization: QQ Solutions
Website: http://www.QQSolutions.com

Release ID: 71590