-- Relatient, a patient engagement solutions company based in Franklin, Tennessee, is helping healthcare companies throughout the US expand patient access and increase the use of self-service tools with its popular patient engagement software. The platform includes a wide range of features such as unlimited patient appointment reminders, health campaigns, self-scheduling and wait list tools, and many others.
More details can be found at https://www2.relatient.net.
With several new products released in the last few months, Relatient strives to provide an integrative, patient-centered platform for health practices looking to streamline their patient engagement practices. The updated platform has been designed as a more effective alternative to traditional patient engagement approaches which focus on the technologies rather than the patient.
“The old methods of patient engagement are well intentioned but ineffective because they overlook a key element: the patient”, explained a spokesperson for the company. “It’s not enough to push patients to a portal or an app. Patient engagement must be designed with the patient at the center, with the patient driving the solutions.”
The Relatient system enables health practices to send out relevant information to patients at the time when it’s most likely to be helpful.
“Instead of inviting patients to information and services, why not push the information and services relevant to them, as they need it and in ways which they can quickly respond to it? A patient-centered approach to engagement not only improves outcomes, it improves patient satisfaction”, added the company representative.
Among many features of Relatient’s software is a convenient solution for schedule appointment reminders with unlimited voice, e-mail and text messages. For improved internal and patient communication, the software also integrates an instant two-way communications and broadcasting tool.
Patients can also use Relatient to schedule appointments online using a convenient self-scheduling tool. Other available features include patient balance notifications, post-visit patient surveys, mobile check-in solutions, and many more.
To ensure ease of use, Relatient does not require usernames or passwords and uses multi-modal communication to meet the preferences of as many patients as possible and built-in regulatory compliance controls to meet HIPAA and TCPA requirements.
The new announcement is part of the company’s continuous effort to provide high-quality software solutions for modern medical clinics throughout the United States.
Interested parties can find more information by visiting the above-mentioned website.
Release ID: 88950600