-- Radix Technologies, Ltd. announced the launch of RadixAI in September 2025, marking a transformative shift in enterprise device management and operations. This groundbreaking solution moves organizations from reactive troubleshooting to proactive, autonomous device management through two components: the RadixAI SuperAgent for on-device predictive intelligence and the RadixAI MCP (Model Context Protocol) for enterprise-wide AI orchestration.
Enterprise tech struggles with complex device ecosystems and rising operational costs, fueling demand for proactive management to enhance efficiency and profits.
RadixAI tackles this challenge with a dual-component system operating at the edge and enterprise levels. The SuperAgent, an embedded in-device firmware, monitors metrics, predicts failures, and proactively manages interventions across millions of endpoints.
The conversational interface lets users manage device fleets with natural language prompts, removing complex menus, commands, and scripts. This makes device management easier and accessible across teams.
RadixAI's autonomous remediation swiftly detects anomalies and initiates diagnostics, policy enforcement, and secure interventions, resolving issues transparently to ensure reliability before service is impacted.
The RadixAI MCP connects real-time device data to enterprise systems, boosting call centers, tech support, IT, and more. It offers instant device insights for smoother support and unifies data for AI-driven decisions.
This enterprise-wide integration delivers measurable business outcomes by preventing expensive failures, reducing truck rolls, empowering support teams with actionable intelligence, and ultimately building stronger customer loyalty.
Michael Shoham, CEO of Radix Technologies, states, “RadixAI makes autonomous device management and operations a daily reality. We're minimizing manual tasks, replacing reactive firefighting with proactive management, and turning operations into a source of efficiency and value.”
RadixAI secures the cloud infrastructure environment and isolates enterprise data, while maintaining smooth operations and trust. Radix's expertise in device management and analytics powers global deployments, spanning Pay TV, digital signage, hospitality, education, retail, and healthcare systems.
RadixAI scales to manage device fleets of any size, offering advanced triggers, automations, and real-time analytics for fleet health and operational insights. The new technology empowers enterprises with practical AI solutions, making autonomous operations and self-healing networks a new standard for innovation-driven leadership.
Organizations can request a RadixAI demo to explore its impact on device strategies here.
CEO Michael Shoham and the Radix team will showcase RadixAI at the IBC 2025 (September 12-15, Amsterdam RAI). Shoham will present "Device Health and Customer Support on Google TV with AI" on September 12th at 16:00, Hall 5 Stage. Attendees can book a demo here.
Contact Info:
Name: Michael Shoham
Email: Send Email
Organization: Radix Technologies, Ltd.
Address: 1 Ariel Sharon, Or Yehuda, Or Yehuda 6037608, Israel
Phone: +1-833-960-6350
Website: https://radix-int.com/
Release ID: 89169359