Expert Home Care of NJ, the 35-year-old home health care agency headquartered in New Brunswick, New Jersey has been named a recipient of the 2020 Best of Home Care – Provider of Choice Award. This marks the 10th time and 9th consecutive year that Expert Home Care has received this prestigious award.
More information can be found at https://www.experthomecare.com.
The Best of Home Care – Provider of Choice award recognizes those New Jersey home health care agencies that outperform other providers based on client satisfaction ratings and other criteria. Data is gathered through telephone interviews conducted by an independent research firm with the home care agency’s verified clients. Satisfaction is measured in such categories as ability of caregivers, communication from provider, and client/caregiver compatibility.
“We are extremely proud to win this award again because it is heavily based on what our clients say about us,” said Frank Esposito, Vice President of Expert Home Care of NJ. “It’s a level of excellence that everyone at our agency works very hard to achieve. Customer service has always been our priority.”
Expert Home Care, which was founded in 1985 by Esposito and his business partner David Goodman, is one of the largest, exclusive “private pay” providers of live-in home health care services in New Jersey. All caregivers work under the supervision of a registered nurse. Short- and long-term care is provided at the NJ home care agency, as well as respite and hospice care. Specific services include personal care, homemaking duties, companionship care, and Alzheimer’s/dementia care and supervision.
The agency, said Esposito, believes the quality of its caregivers is paramount. In fact, it thinks so highly of the caliber of its caregivers that it is one of the few agencies in the country to offer a 48-hour caregiver guarantee. This means that any new clients who are not satisfied with their caregiver during the first 48 hours of care will receive their money back.
Live-in care givers are the Middlesex County home health care agency’s primary focus. Expert Home Care ensures clients that they will get an experienced and compassionate caregiver. Most caregivers live in the client’s home seven days a week and stay for consecutive weeks at a time. All are carefully screened, tested and bonded prior to placement in the home and must pass pre-employment physicals and undergo competency evaluations as well as comprehensive criminal background checks and DMV reports. Caregiver’s skill levels are matched to the specific needs and personality of each client. All caregivers are NJ state certified home health aides.
“We strive to provide our clients with the best care possible,” said Esposito. “Our goal has always been to provide them with the same kind of compassionate care we would expect for our own love ones.”
Additional information on Expert Home Care of NJ, which provides home health care services throughout the state of New Jersey, can be found at ExpertHomeCare.com.
Release ID: 88955674