Medicare Health Benefits call center to add 60 jobs in Nashville

Medicare Health Benefits call center in Nashville is adding 60 jobs. The job openings are for Licensed Insurance Agents, Customer Service Representatives, and Quality Assurance representatives.

NASHVILLE, TN — Medicare Health Benefits is adding 60 full-time call center jobs in Nashville, TN. Interviews have begun for the following positions:

-Licensed Insurance Agent

-Customer Service Representative

-Quality Assurance representative

-Contact Center Supervisor

These roles will offer direct support to a new Healthcare client to address the changes social distancing is having on consumer engagement and education.

MHB President Anna Rothaar said the pay is competitive to the local market: $16.82 per hour for English-speaking agents and $17.82 per hour for those who speak both English and Spanish. Supervisors and licensed agents earn more. Health insurance and PTO is available to all eligible full-time employees.

“Our career telesales model best fits candidates who are passionate about delivering an exceptional customer experience and thrive in an environment that truly allows you to make an impact,” said Rothaar. “Our best team members are those that instinctively deliver compassion in their lives, which is a natural fit and vitally critical to the market we have been serving since 1996.”

Candidates must have exceptional communication skills and be computer proficient. Prior experience in insurance sales and customer service is a plus.

“Tucson has been our home for nearly 25 years and we’re excited about the additional expansion in Nashville,” said Keith Hinson, Director of Contact Center Operations. “We have continued to work with great candidates who thrive in our career-based environment. We encourage high potential, driven, and customer focused candidates to apply.”

Interested applicants should send their resume to HR Director Claire McNabb at

About Medicare Health Benefits: MHB provides benefit education and enrollment services to the Medicare eligible population and has largely focused on developing strong partnerships with industry providers. The MHB team has collectively helped nearly 1 million individuals compare and enroll in a health plan that best fits the customer.

Release ID: 88962193