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June 19, 2018 (Alpharetta, Georgia) – The leading auto detail salon in the Alpharetta area today announced four major upgrades: a lush remodel completed last month to create a relaxing, high-tech customer lounge at two of their facilities; a new advanced car finish protection coating process for luxury vehicles; a new online Detail Wizard to walk customers through a decision process to pick just the right services for their vehicles; and a new online Virtual Tour that allows customers to explore the facilities and services before they arrive.
“We are so excited about our upgrades, particularly the new customer lounges,” said Jimmy Tester, founder and President of Mammoth Detail Salon. “We’ve tried to transform what many would consider a routine exercise in car care into a memorable experience.
The remodels include new luxurious leather furniture, a super comfortable work zone with free High Speed Wi-Fi internet access, large screen HD televisions (usually tuned to ESPN), and viewing areas to watch the Mammoth team Hand Wash your car. “Our customer lounge is actually a much more comfortable place to work than a coffee shop,” he said. “You may as well stop in here to work, and get your car pampered at the same time.”
Jimmy tells us his new customer lounge is quite the popular destination. “Before, most customers would anxiously wait and watch while we hand washed their luxury cars and SUVs,” he joked. “Now, we have to come find them when their cars are finished!”
Many of those customers are discovering Mammoth’s new ceramic coating process for their vehicles. The process allows customers to virtually armor-coat the exterior of their car to prevent oxidation and minimize fading and wash marks in the paint caused by everyday driving.
The Ceramic Coating process is a liquid polymer hand-applied to the vehicle’s exterior. The coating chemically bonds with the vehicle’s factory paint, creating an extra layer of protection. “It’s really next-generation car tech, sort of a paint ‘hack’,” he said.
He said the best part is that it creates a semi-permanent bond with the paint. “Ceramic Coating is like a premium wax alternative,” he explained. “except it doesn’t wash away or break down as fast, and doesn’t require repeated application every few months.”
If you’re not sure what service will best clean and protect your vehicle, and you want to save time, Jimmy recommends trying their new Detail Wizard app on the Mammoth website. “It steps you through the same question process we ask in person at the Salons,” he said. Using the wizard is a big timesaver for your next visit, he said, because you’ll have a better idea of which service to order, and not feel the pressure of the next customer behind you. “If you’re in a hurry,” he said, “run the Wizard before you arrive at the Salon. We’ll be able to get you checked in and have our team cleaning and detailing your car that much sooner.”
Jimmy also mentioned the new virtual tour on their website offers a similar benefit. “Virtual tours have been shown to get people more comfortable with a location before they arrive,” he said. “Review these tours, and you’ll feel sort of a sense of Deja-vu when you arrive for your car wash or detail appointment. You could actually pick your spot before you arrive!”
All these investments made in upgrading the business directly benefit their customer base, he said. “We’ve always been about convenience, customer service, and leading in technology.
“We’ve just upped the ante again” he said. “We’ve improved on an already efficient, high-quality system, that makes the process of cleaning and protecting your car even easier.”
Mammoth Detail Salon and Hand Wash offers three area locations: two in Alpharetta, open 8am – 6pm Monday through Saturday, and 10am – 5pm Sunday; and one in Peachtree Corners, open 9am – 6pm Monday through Saturday, and 10am – 5pm Sunday. Appointments are required for all detailing services. Visit Mammoth’s website at www.mammothdetail.com or download their app currently available on Apple’s App store and coming soon to Google Play.
BACKGROUNDER
Mammoth Detail Salon was founded by Jimmy Tester. Starting small in 1997 with the conversion of a “historical” gas station into what would later become one of the most popular hand car washes in the area, the Salon draws customers from near and far for unrivaled service and quality of care. Nearly a decade later, Jimmy expanded the business with a new location on Old Milton Parkway with a ground up project to further serve their expanding client base.
Jimmy is committed to serving the community and his client base, and believes in providing the best service by combining technology, innovative products and a sincere desire to “do right by his customers.”
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Release ID: 361129