Link Automotive Creating Transparency in the Automotive Industry

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Link Auto in Charleston, WV has updated technology in order to provide customers with the information they need in order to make a well-informed decision.

Link Automotive, an auto repair shop in Charleston, WV, understands how important vehicles are and how they are essential to everyday life. Link Automotive’s goal is to keep vehicles in great shape along with saving their customers money.

Going to an auto shop might seem intimidating especially if there is worry about certain repairs to be completed. With the technology in place at Link Automotive, it allows the customer to remain in control of their vehicle.

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With technology quickly advancing, Link Auto has implemented a digital vehicle inspection that creates complete transparency from the mechanic directly to the customer. When customers arrive to the auto shop with their vehicle, Link Auto’s mechanics will do an overview of the vehicle and send a quote directly to the customers phone with the repair to be done on the vehicle. Before the mechanic starts working on the vehicle, the customer has to accept or decline any jobs that have been identified. The quote for work to be completed is sent directly to the customer via text or e-mail. By allowing the customer to decide whether or not they want certain jobs performed on their vehicle allows them have control over their vehicle and builds trust with their mechanic. There will not be any unexpected fixes to your vehicle while the vehicle is in the auto shop resulting in an additional costs.

Link Auto’s digital vehicle inspection can also identify issues that might not be as apparent as a squeaky break. With being able to find these issues, this will terminate causing damage to other parts of your vehicle, thus saving the customer money and potentially prolonging the life of their vehicle.

Schedule your vehicle appointment at or call at 304-915-AUTO. Link Automotive also accepts drop-in appointments at 312 21st Street W, Charleston, WV 25387.

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