-- Southwest Recovery Services (SWRS) has announced a planned expansion of its collections services for government and municipal clients. This move is in anticipation of a rising demand for revenue recovery solutions in the public sector ahead of tax-related deadlines for employment and information returns and aims to support the financial stability of public entities.
More information is available at https://www.swrecovery.com/industries/government-and-municipality-collections/
Estimates for the total US municipal bond market in the first half of 2025 ranged from $3.7 trillion to $4.2 trillion. This valuation indicates the substantial debt carried by local governments, which presents challenges for revenue recovery.
Public entities depend on constituent payments to fund essential services, explains the agency. Payment delinquency can strain resources and reduce operational efficiency. Additionally, conventional outreach through landlines and mail is proving less effective for connecting with the public. Addressing these obstacles requires approaches adapted to modern communication habits, adds a representative for SWRS.
SWRS has developed recovery methods that improve outcomes for public agencies and maintain statutory and regulatory compliance. Predictive Behavior Scoring helps direct efforts toward accounts with a higher potential for return, while a multi-channel communication plan also helps agencies reach constituents across different platforms. Southwest Recovery Services applies these collection strategies for its government clients.
Each plan is developed for compliance with applicable state and local policies. This approach integrates data analytics, automation, and digital payment systems with a human-centric approach that makes it convenient for constituents to pay. SWRS debt collection practices are in full compliance with the Fair Debt Collection Practices Act (FDCPA), Consumer Financial Protection Bureau (CFPB) regulations, and state debt collection laws.
The expanded SWRS process will include skip tracing, customer location, bankruptcy, and deceased customer identification, credit bureau reporting, and access to a unified client portal to view account activity in real time.
Industry projections suggest that by 2026, AI and digital-first strategies may improve recovery rates by 15-25% and reduce associated costs by up to 70-90%. This projection aligns with the company's approach to debt collection. Southwest Recovery Services incorporates these technological developments into its process.
The company's collection process adheres to Regulation F, which implements the Fair Debt Collection Practices Act (FDCPA) and sets federal rules for debt collectors. A multi-channel communication cycle using SMS, phone, and email is used to maintain contact within compliance guidelines. This structured process can improve cash flow for public entities.
"Southwest Recovery Services can help create and implement a full-service customized process to recover your money from those who aren't paying their fines or debts," said the spokesperson. "We have represented cities and municipalities for over 20 years."
To learn more about Southwest Recovery Services, please visit https://www.swrecovery.com/industries/government-and-municipality-collections/
Contact Info:
Name: Steven Dietz
Email: Send Email
Organization: Southwest Recovery Services
Address: 16200 Addison Road Suite 260 , Addison, Texas 75001, United States
Website: https://www.swrecovery.com/
Release ID: 89173242