Garages Doors In Melbourne Are Now Safer & More Secure ThanksToTechnology

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Eastern Garage Doors philosophy for customer service is simple, “it is all about keeping the customer happy” and this combined with adopting advances in technology is what has kept them at the forefront of the garage door industry in Melbourne, for over 21 years.

-- We all know that dreadful feeling, “have I left the garage door open” then driving back home just to check, even though you are already running late! If this sounds familiar then Eastern Garage Doors and Merlin have the perfect solution.


For more information go to: https://www.easterngaragedoors.com.au


For more than 21 years Eastern Garage Doors have been working with Merlin supplying garage door openers, with a focus on safety and security for the largest entrance to people’s homes, being the garage door, thereby ensuring the safety and security of customers’ garages, family and possessions.


Merlin’s myQ technology allows people to monitor and control their garage door from anywhere in the world, with their in-built safety features.


“There’s nothing worse – and we hear it from customers all the time – than coming home to find the garage door open, and it’s been open all day,” says Louise Donaldson, who with husband John started Eastern Garage Doors in 1998.


MyQ is the perfect model for a solutions-driven partnership that listens to customer problems and finds a better way. Homeowners can use the App on their phone to open or close their garage door from near or far, receive alerts should it open unexpectedly, or set a timer to close it at a certain time.


Security and safety have always been at the heart of myQ. So whether it be allowing children returning home from school to gain entry to their home, via the myQ App or a courier arriving to deliver a package when the customer is not home, myQ’s versatility gives the homeowner the option to grant access to the garage anytime from anywhere.


Crucially, the myQ package also boasts safety sensors which stop the door from closing should any object such as a car or bicycle, for example, or even more importantly, a person or pet, appear in its path.


Louise Donaldson went on further to say that “regular servicing of such a large, moving object as a garage door is crucial, she recommends that people service their garage door and opener every two years, three at the outside, to ensure cables haven’t started to fray or springs and bolts haven’t begun to wear.”


“It can be diabolical if a door fails, if a cable or spring breaks, or an arm breaks on the side, because then the whole door literally comes down,” Donaldson says. “Because it’s such a large and potentially dangerous object, regular servicing is so important.”


Grant Emanuel, the director of marketing and strategic partnerships with Merlin’s internationals parent company, International Chamberlain Group, says “a customer-centric approach is something Merlin lives by every day, and the success of the group’s products wouldn’t be possible without the “one team” mentality of Merlin and Eastern Garage Doors.”


Knowing that we have control of our home’s biggest entry point, from afar, certainly brings peace of mind.

Release ID: 89001756