The leading pay-as-you-go email and survey provider, EmailsAndSurveys.com, just launched the ability to run all campaigns, surveys, and polls with SMS and MMS phone messaging systems. This new service is fully enabled for all current customers and all new customers, so now every single campaign can be sent multi-channel empowering you to reach and engage with more of your customers.
EmailsAndSurveys.com President and CTO, Sarju Patel, said, “SMS and MMS campaigns builds upon EmailsAndSurveys.com‘s easy-to-use and feature-full toolset by launching new communication channels where companies can have multi-threaded conversations that get their audience to engage with their content. This allows customers to combine communication that gets the highest open rate and the highest response rate with communication that has the highest ROI.”
In a typical move for EmailsAndSurveys.com, the company fully integrated SMS and MMS campaigns with every other toolset in their product. This means you can send an SMS poll to your customers, ask them questions and have answer dependent responses, giving their audience relevant follow-up questions as they engage with the poll. “Many small-businesses can use these integrated tools to message their customers to see how their customer service rated, and if the customer gives a high or low score can follow-up asking for some feedback on the experience, and can offer a gift card towards future goods and services,” says Mr. Patel.
INDUSTRY STATISTICS – Email communication has the highest ROI in marketing with statistics indicating that between $38 to $42 is earned for every $1 spent on email marketing. According to VoiceSage, SMS have a greater than 90% open rate, and MarketingProfs says SMS response rate is about 45% while email response is around 6%.
ABOUT EMAILSANDSURVEYS.COM – EmailsAndSurveys.com is the leading pay-as-you-go provider for sending email and survey campaigns to your customers. Their full funnel marketing suite empowers companies to grow their businesses and increase their reach by enabling lead capture, web forms, surveys, assessments, and response dependent communication. EmailsAndSurveys.com never asks their customers for a monthly commitment. Simply communicate with your audience when you need to.
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