Chicago Data Entry Company Features New Strategy for COVID19 Pandemic Challenges

Rely Services, a leading business process outsourcing company (BPO), is dealing with several significant challenges during the COVID-19 pandemic. In order to maintain success during the pandemic, Rely Services has been highly creative and decisive.

Like many businesses in America and around the globe, Rely Services, a leading business process outsourcing company (BPO), is dealing with several significant challenges during the COVID-19 pandemic.


In order to maintain success during the pandemic, Rely Services has been highly creative and decisive. Some of the main challenges the company has faced since the pandemic began include clients delaying projects due to the economic slowdown, as well as new clients holding off on making decisions to utilize BPO services until their offices are back in full operation.


Rely Services has responded to the rapidly changing market circumstances by creating its own pandemic continuity plan, taking bold action to initiate this new strategy. The core pillars of this plan involve branching out into new markets, focusing on business development, and placing extra emphasis on the unique value proposition that the company has provided for over 20 years.


The new markets that Rely Services has broken into include logistics, medical billing, mortgage processing, and nonprofit. Their primary focus has been on aggressive business development and making key hires that can move the business forward.


In terms of emphasizing its unique value proposition, Rely Services has continued to provide outstanding results due to its highly successful accuracy rate.


Rely Services Senior Vice President, Michael McCarthy, states, “Accuracy is tantamount. We’ve really built a reputation on a high level of Accuracy.”


In addition to Accuracy, Rely Services has continued to provide local, Chicago-based project management and exceptional cost advantages for its clients due to strategic outsourcing.


Over the past 20 years, Rely Services has mastered the art of managing remote teams and creating effective collaboration across many different time zones. Being able to manage international teams in a highly organized and efficient way is what has allowed Rely Services to bring exceptional value to its clients for decades, especially during the current global pandemic.


As the COVID-19 crisis continues to alter business and life as we know it, Rely Services will keep adapting and striving to maintain a high level of success by using its new approach.


About Rely Services


Rely Services is a global leader in Business Process Outsourcing (BPO) solutions including data entry services. They support domestic and international companies by providing resources and solutions for data entry, data management, data conversion, data mining and analytics, document digitization, document indexing, OCR services, and database management. In operations since 1997 and headquartered in Illinois, Rely Services has a local presence in 13 US states and international locations in Australia, Dubai, and India. As a leading BPO provider, they deliver innovation and operational services spanning diverse industries to include healthcare (HIPPA compliant), mortgage, hospitality, logistics, insurance, manufacturing, accounting, banking, and finance.


Rely Services is the #1 trusted source for BPO solutions and services. They partner with clients to generate long term growth and sustainability. By delivering innovative practices and strategic responses to complex business problems, Rely Services streamline operations, optimize performance, catapult profitability, and deliver a high return on investment.

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